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SureCritic / Elmer's Brighton Garage
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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,965 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(585) 244-1616
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
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Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,965 Reviews)
Write a Review
Recent Reviews
JC
JEFF C.
Rochester, NY
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2026
verified customerVerified Customer
9
NYS inspection findings.
Good honest appraisal of the problem and a good explanation of the alternatives in front of us. Thank you.
The Staff from Elmer's Brighton Garage responded on 06/10/2026 12:40 PM

Thank you for your review! We're glad that you found our assessment helpful and that our team was able to clearly explain the findings from your NYS inspection, along with the options available to you. We believe that honest communication and helping our customers make informed decisions are just as important as the repairs themselves. We appreciate your trust in us and look forward to assisting you with any future automotive needs.

Service Coupons and Posts
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We’re thrilled to hear you trust us with your ride! 🚗💨 A well-oiled machine deserves the best care! Thanks for the shoutout to John and the team. We appreciate your loyalty and promise to keep your wheels turning smoothly! #ElmersBrightonGarage #AutoCare
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We're thrilled to hear you're pleased with our customer service! Our team loves to lend a helping hand—it's what keeps us "tire-d" to excellence! 🚗💨 Thanks for choosing Elmer's Brighton Garage! #CustomerService #AutoCare
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Thanks for the fantastic feedback! 🚗💨 We pride ourselves on being speedy yet professional—just like a pit crew at a race! Ready for your next visit? #ElmersBrightonGarage #FastAndFriendly
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🚗 Thank you for trusting Elmer's Brighton Garage for decades! We're glad to hear our skilled team keeps your family’s cars running smoothly. Honesty is the best policy, and we're here for all your automotive needs! 🛠️ #TrustElmers #FamilyBusiness
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Thank you for trusting us with your car! We love making sure you’re in good hands—no automotive knowledge required! 🚗🤝 Your comfort is our priority. Keep cruising with confidence! #CarCare #ElmersBrightonGarage
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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