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SureCritic / Elmer's Brighton Garage
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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,019 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(585) 244-1616
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
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Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,019 Reviews)
Write a Review
Recent Reviews
KB
KEN B.
Rochester, NY
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2026
verified customerVerified Customer
10
Professional and friendly service
They were able to get us in quickly for an oil change and inspection. Provided us with a tire recommendation as requested. Vehicle was ready as promised.
The Staff from Elmer's Brighton Garage responded on 07/28/2026 06:34 AM

Thank you for your kind review! We're delighted to hear that you had a positive experience with our team. Providing professional, friendly service, timely appointments, and keeping our promises are all priorities for us. We're also glad we could help with your tire recommendation and have your vehicle ready when expected. We appreciate your trust in Elmer's Garage and look forward to serving you again whenever you need us!

Service Coupons and Posts
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We’re thrilled to hear you trust us with your ride! 🚗💨 A well-oiled machine deserves the best care! Thanks for the shoutout to John and the team. We appreciate your loyalty and promise to keep your wheels turning smoothly! #ElmersBrightonGarage #AutoCare
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We're thrilled to hear you're pleased with our customer service! Our team loves to lend a helping hand—it's what keeps us "tire-d" to excellence! 🚗💨 Thanks for choosing Elmer's Brighton Garage! #CustomerService #AutoCare
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Thanks for the fantastic feedback! 🚗💨 We pride ourselves on being speedy yet professional—just like a pit crew at a race! Ready for your next visit? #ElmersBrightonGarage #FastAndFriendly
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🚗 Thank you for trusting Elmer's Brighton Garage for decades! We're glad to hear our skilled team keeps your family’s cars running smoothly. Honesty is the best policy, and we're here for all your automotive needs! 🛠️ #TrustElmers #FamilyBusiness
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Thank you for trusting us with your car! We love making sure you’re in good hands—no automotive knowledge required! 🚗🤝 Your comfort is our priority. Keep cruising with confidence! #CarCare #ElmersBrightonGarage
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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