business image

Empire Hyundai of New Rochelle

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,832 Reviews)
57

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
208
Total ReScores
4.8
ReScore Average
57
Net Promoter Score ®

Business Details

About

New Rochelle Hyundai is conveniently located in New Rochelle, NY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The New Rochelle Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment New Rochelle Hyundai is conveniently located in New Rochelle, NY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The New Rochelle Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(914) 654-8300

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
125 East Main Street New Rochelle, NY 10801
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,832 Reviews)

JG
gravatar
Julio G.
Mamaroneck, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2024
2
Category: Service
Pushy Sales Experience
I had a terrible sales experience with Daemon on June 29, so much so that the manager had to step in. After reflecting on everything that happened that day, I decided not to move forward with the purchase. Throughout the process, I felt pressured to continue, despite being sleep-deprived and waiting for eight hours at the dealership. I was convinced to stay because they kept lowering the price, but in hindsight, I realize that was just a tactic to keep me there.

When I ultimately decided to cancel the sale and requested my deposit back, Mike from the Sales department assured me that the three credit inquiries— which I felt were forced on me—would consolidate into one within 15 days. It’s now been well over a month, and the inquiries still haven’t been removed.

My experience with the two sales staff was awful, with the exception of George, who was at least somewhat helpful. As you consider doing business here, I urge you to think carefully based on my experience.
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