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Ernie's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(224 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile warranty on all work performed assures customer satisfaction. A Napa Auto Care peace of mind Nationwide warranty is also included. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(831) 335-5332

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6281 Graham Hill Rd Felton, CA 95018-9723
Ernie's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(224 Reviews)

JR
gravatar
JOHN R.
Felton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2026
verified customerVerified Customer
10
Probably one of the best service centers I have ever used.
Their skill, honesty, and integrity are unmatched. We take all our vehicles to them, as do many of our friends. In fact, as a ranger for the city of Santa Cruz at Loch Lomond, we take many of our vehicles to them for servicing as does the California state parks.
The staff are friendly often greeting me by name. although they are often busy (the sign of a good repair shop) they will try and squeeze me in for prompt service.
I know that whenever I take a vehicle to them for either servicing or repair, I know they will do a through job, make me aware of any issues, recommend what servicing might need to be preformed and not proceed without first checking with me. But almost more importantly I know they won't recommend unnecessary and unneeded work. Never have I felt that I had been "over charged".
due to their integrity, wide ranging knowledge of different vehicles, and superior service, I cannot recommend them strongly enough.
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