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Ernie's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(279 Reviews)
95
Write a Review
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Score Details

5 stars
92%
4 stars
3%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile warranty on all work performed assures customer satisfaction. A Napa Auto Care peace of mind Nationwide warranty is also included. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(831) 335-5332
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6281 Graham Hill Rd Felton, CA 95018-9723
Get Directions
Ernie's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(279 Reviews)
Write a Review
Recent Reviews
KP
gravatar
KURT P.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2026
verified customerVerified Customer
10
2016 Subaru Outback
I took our Granddaughter’s car with 250k+ miles in for Ernie’s advertised $24.95 Safety Checkup. Because she drives a lot to participate in club volleyball events, we wanted to make sure that the car would provide safe transportation. Ernie’s technicians identified a list of issues I had suspected that needed further investigation. A full report was provided with fair priced breakdown of parts and labor required. Josh kept me informed every step of the way and provided excellent communication. Repairs were completed in about 10 days even after a few more repairs needed were discovered. Our Grandaughter was thrilled to know that she now had dependable and safe transportation. As a former NAPA Auto Parts Store owner, I knew Ernie’s NAPA Autocare could deliver excellent service and they did! I highly recommend Ernie’s!
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