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Exclusively European

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,789 Reviews)
92
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(843) 856-3343
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Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
900 Lansing Dr Mount Pleasant, SC 29464
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Exclusively European's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,789 Reviews)
Write a Review
Recent Reviews
GP
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Gary P.
Mount Pleasant, SC
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
9
oil change and brake fluid change
Friendly, competent, knowledgeable,
Verified Customer
Charleston, SC
Mercedes-Benz CLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Best day- Ever!!!
My expectation for hearing the outcome of an overview of my 2014 Mercedes was bitter/sweet in nature! The outcomes so positive that I could not have asked for more!!!!
The staff was approachable; professional; and thorough in assisting me. I will be a regular customer going forward and so pleased I took the recommendation of my son. Thank you - it was a pleasure.
The Team a. from Exclusively European responded on 05/25/2025 09:41 AM

It sounds like we hit the jackpot with your Mercedes! We're delighted you felt well looked after; see you at your next visit.

TC
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Travis C.
Johns Island, SC
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Audi 6
I appreciate you taking care of my son’s car! One less thing I have to worry about!
The Team a. from Exclusively European responded on 05/24/2025 09:40 AM

We’re glad to lighten your load a bit! Just think of us as your car’s guardian angels, minus the wings.

LG
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Lyric G.
Charleston, SC
Volkswagen Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great work
Great work, knowledgeable about my VW beetle that had needed a good bit of work (especially the electrical work needed). They made sure to explain the issues to me before working on the car and did great, especially since I know it’s difficult working with electrical issues in VWs and other European cars. Overall great experience, thank you.
The Team a. from Exclusively European responded on 05/18/2025 09:39 AM

It's fantastic to hear about your great experience! We love a good electrical puzzle, especially when it's a classic like the VW Beetle.

Employees worked with
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Blake N.
Service Advisor
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Katie K.
Service Advisor
ZT
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Zachary T.
Charleston, SC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great Service
I dropped my car off the day prior to service so they could get the work done the next day and they did, I am very pleased with their work. Also, the business provides important future potential maintenance information which is great.
The Team a. from Exclusively European responded on 05/18/2025 09:39 AM

We appreciate your positive feedback! It seems like you’ve unlocked the secret to car care—call us the maintenance whisperers!

BB
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Burwell B.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
10
Simply The Best!
Despite a 3-week backlog, Blake and the team worked me in and got me back on the road in less than 2. They diagnosed and repaired my 1995 530i which had left me stranded on the side of I-26 with fuel delivery issues. Couldn’t be happier or recommend them highly enough.
The Team a. from Exclusively European responded on 05/17/2025 09:41 AM

It's great to hear that our team managed to navigate the backlog and get you back on the road! Your 1995 530i can now retire from its roadside adventures.

ME
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Michael E.
Pawleys Island, SC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Another great service
Repeat and very pleased customer. Always a pleasure to work with Dove and Blake and the master tech Rusty.
Will be back in the future. Thank you!
The Team a. from Exclusively European responded on 05/16/2025 09:39 AM

It's fantastic to know we're your go-to team! We're ready to roll out the red carpet for your next visit.

BL
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Bill / Betsy L.
Mount Pleasant, SC
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Excellent service as always
They never fail take care of all the details
The Team a. from Exclusively European responded on 05/16/2025 09:39 AM

We're glad to hear we hit all the right notes for you. Details are our jam; we like to think of it as our secret ingredient!

Employees worked with
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Dov H.
Service Advisor
SW
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Sean W.
Mount Pleasant, SC
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Excellent Service for My BMW Z4!
Exclusively European did an outstanding job fixing my BMW Z4. They quickly diagnosed the issue and had it repaired within just two days. I was back on the road in no time! Their expertise and efficiency are truly impressive. I highly recommend them to anyone needing reliable service for their European vehicles.
The Team a. from Exclusively European responded on 05/15/2025 09:39 AM

It sounds like your BMW Z4 is back to being the road warrior it was meant to be! We're glad our team could help you get back on your adventures quickly.

Employees worked with
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Blake N.
Service Advisor
EM
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Ed M.
Georgetown, SC
BMW 735iL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
As always, honest and professional
Any issue I have with my 34 year old 7 series is resolved by these folks. No BS
The Team a. from Exclusively European responded on 05/12/2025 09:38 AM

We're glad to hear that your classic 7 series is in good hands! No BS, just top-notch service for your vintage ride.

DO
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David O.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
10
They did it again!
Developed a horrible intermittent noise that sounded like the bottom was falling on the ground!
Paul the GM took it for a spin with me to verify as a spur of the moment favor. Scheduled a full diagnostic session later.

Three technicians surmised something in the flywheel/clutch area. They used a magnet to fish out a dowel used to help mount the flywheel. Not needed anymore but not supposed to be rattling around.

Spent all day figuring it out and the solution. Charged only a diagnostic fee!

I’ll be scheduling some other needed issues soon. I trust their judgement and expertise! Excellent customer care is “a given”.
The Team a. from Exclusively European responded on 05/10/2025 09:41 AM

We're pleased to hear our team was able to reel in that mischievous dowel and restore peace to your ride. Your trust means a lot; we'll keep the expertise flowing!

MF
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Mike F.
Summerville, SC
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
70k bmw 530i xdrive review 70K miles
Excellent process form initial phone call , appt set up, items identified to review, advise status, great recommendations . Nice courtesy back n forth ride to Starbucks, text and phone call review recommended actions. All great
The Team a. from Exclusively European responded on 05/09/2025 09:39 AM

We're delighted to hear you enjoyed the process and our little jaunt to Starbucks! Who knew reviews could come with a side of caffeine?

Verified Customer
Isle Of Palms, SC
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Best in SC
My Z wouldn’t start due to storage over winter. Katie was very flexible. She set up an appointment for the following week but said to have it towed in the meantime.

Towed in this morning and new battery installed by noon. Great service. Excellent interpersonal skills. I would highly recommend.
The Team a. from Exclusively European responded on 05/04/2025 09:39 AM

We're delighted to hear about your smooth experience! It's great to know our team could get your Z back on the road in record time.

Verified Customer
Mount Pleasant, SC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Very impressive team
I am always impressed with the staff at Exclusively European. They are all very knowledgeable and their customer service skills are top notch. I recently had a situation that required time and patience to research and they did an amazing job to remedy the problem.
The Team a. from Exclusively European responded on 05/04/2025 09:39 AM

We're glad our team could impress you with their expertise and patience—sounds like they deserve a gold star for their research skills! Your support means a lot to us.

JO
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John / Melissa O.
Mount Pleasant, SC
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Paul and team are the best! Take good care of their customers!
Awesome service and great at explaining all options!
The Team a. from Exclusively European responded on 04/26/2025 09:39 AM

We appreciate your feedback! It’s always a pleasure to share all our options and help you navigate them like a seasoned European traveler.

Service Coupons and Posts
We're thrilled to hear you've been with us for years! 🎉 Your trust in our knowledgeable team means the world. Who knew great service could save you money? 🚗💰 Here’s to many more smooth rides together! #CustomerAppreciation #ExclusivelyEuropean
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Thank you for the fantastic review! 🚗✨ We love keeping you in the loop with detailed reports and a crystal ball for future maintenance! After all, a well-cared-for car is a happy car! 😉 #ExclusivelyEuropean #CarCare
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Thank you for the fantastic review! We're thrilled that Rusty worked his magic on your 1972 Super Beetle. 🚗✨ Shifting gears smoothly is a must, just like a well-timed punchline! 😂 We appreciate your recommendation! #ExclusivelyEuropean #BeetleLove
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Thanks for the amazing feedback! We're thrilled to hear that your 2005 BMW is still cruising with you. 🚗❤️ Keeping classics alive is our jam! Let us help you keep that beauty on the road for years to come. #CarLove #ExclusivelyEuropean
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Thanks for the shout-out! 🚗💨 Our team prides itself on speedy service—it's what keeps your engines running and your smiles shining! Come back soon, we’ll have your ride revved up in no time! 😄 #ExclusivelyEuropean #FastTrackService
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🌟 Thanks for the awesome review! When your engine light starts playing peek-a-boo, we’re here to play detective! 🕵️‍♂️ Glad we could fix it in a jiffy so you could hit the road worry-free! 🚗💨 #ExclusivelyEuropean #VehicleCare
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We're thrilled to hear you had a great experience with Blake and the team! 🚗✨ We promise to keep the good vibes rolling and your ride cruising smoothly! Thanks for choosing Exclusively European! #Teamwork #CustomerAppreciation
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We’re thrilled to hear you found our team professional and courteous! 😊 We aim to keep your ride running smoothly and your smiles even wider. Thanks for trusting us with your automotive needs! 🚗✨ #ExclusivelyEuropean #CustomerLove
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Thank you for the fantastic review! 🚗✨ Why pay dealer prices when you can enjoy top-notch service with us at a fraction of the cost? We’re all about quality and savings—your wallet will thank you! 💰🙌 #ExclusivelyEuropean #SmartSavings
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Thank you for the awesome review! We're thrilled our comfy chairs and snacks made your oil change stress-free. 🚗💨 Who knew waiting could be so cozy? Come back anytime—snacks are always on us! 😄 #ExclusivelyEuropean #ServiceWithASmile
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🚗💬 We’re thrilled to hear you feel right at home with us! Great service, friendly explanations, and reasonable prices? That’s our recipe for success! Thanks for your trust and kind words! 😊 #CustomerCare #ExclusivelyEuropean
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We're thrilled to hear you think our car care is excellent! 🚗✨ Just like your car, we strive for a smooth ride in customer service too! Thanks for the kind words! #CustomerSatisfaction #ExclusivelyEuropean
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Thanks for the love! We're all about treating our customers like VIPs (Very Important Parts)! 🛠️😄 Your trust means the world to us. Ready to keep your ride running smooth! 🚗💨 #CustomerCare #ExclusivelyEuropean
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Huge thanks for the awesome review! 🚗💨 Dove put in the hours to diagnose that pesky malfunction, and we're thrilled your car is back on the road. We promise to keep the wrench-wielding magic going! 🛠️✨ #CustomerLove #ExclusivelyEuropean
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We're thrilled to be your new go-to for all things European! 🚗✨ We’ll always keep you in the loop, minus the car drama! Thanks for trusting us with your Audi. Welcome to the family! 💙 #ExclusivelyEuropean #HappyDrivers
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Thank you for the shout-out! 🎉 We're thrilled to keep driving excellence for you! Your kind words fuel our passion (almost as much as coffee fuels our mechanics ☕️🔧)! See you on the road! 🚗💨 #ExclusivelyEuropean #CustomerAppreciation
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We promise, no guilt trips here! ?✨ Thank you for the kind words about our amazing team! We're always here, ready to make your car care a breeze. Let's keep those wheels turning! #GoodPeople #CarCareExperts
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? Thank you for choosing Exclusively European! We're thrilled to hear you had a fantastic first visit. Our team is all about that professional touch—like a well-tuned engine! We can't wait to welcome you back! ?✨ #ExclusivelyEuropean #CustomerAppreciation
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?? We're thrilled you had a 10/10 experience! Our team always aims to finish faster so you can hit the road sooner. Professionalism and clear communication are our jam! Thanks for the awesome feedback! ?✨ #ExclusivelyEuropean #CustomerSatisfaction
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Thank you for the glowing review! We love keeping your vehicles in tip-top shape ?✨ It’s always a pleasure to serve you! Remember, we’re just a pit stop away for all your automotive needs. See you soon! #ExclusivelyEuropean #CarCareGoals
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Thank you for the fantastic review! We're thrilled to hear that you appreciate our thorough service and open discussions. Your 2002 300i is in good hands—here’s to many more years of luxury cruising! ?✨ #ExclusivelyEuropean #CarLove
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We're revved up to hear you had a fantastic experience with our communication and service! ?? We can't wait for your next pit stop at Exclusively European. Thank you for trusting us with your vehicle! ? #CustomerLove #AutoExperts
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We’re revving our engines here at Exclusively European! ?? Your “Perfect” review has us feeling like champions on the podium! Thank you for your support – we’ll keep delivering that winning performance! ? #Grateful #CustomerSatisfaction
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We’re revved up about this awesome review! ?✨ Paul and the team strive to keep our promises and your trust. We’re all about being on time—unless we're waiting for that red light! Thanks for the recommendation! #ExclusivelyEuropean #CustomerAppreciation
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?✨ We're thrilled to hear that our straightforward approach and speedy service left you feeling confident! We believe in getting straight to the point – and the finish line! Thanks for the trust and kind words! #ExclusivelyEuropean #AutoCare
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We're so glad our team, including Katie, could pamper your Mini Cooper Clubman! ?? A happy car equals a happy owner, right? Thanks for the love! Come back anytime for more TLC! #MiniMagic #ExclusivelyEuropean
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? Thank you for the fantastic review! We're thrilled you found our follow-ups helpful! ?? Keeping your ride in top shape is our jam! Here’s to keeping you informed and your car feeling brand new! ? #ExclusivelyEuropean #CarCareExperts
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Trust is the fuel that keeps us running smoothly! ?? We're thrilled to be your go-to for your X5 over the years. Thanks for keeping the faith—let's keep that engine purring! ?? #ExclusivelyEuropean #TrustInService
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