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Expert Auto Repair & Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20 Reviews)
88

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(505) 438-7112

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
2872 Trades West Rd Santa Fe, NM 87507
Expert Auto Repair & Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20 Reviews)

KK
gravatar
Karl K.
Santa Fe, NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2023
0
Not experienced
They said they could fix the problem, but once started said they could not, but car was all apart, so I worked with them to try and diagnose and fix.
Car was returned after more than two months, running worse than when it went in, and some other items were broken. May be able to do simple things, but I was able to find out more information on the problem, and another shop fixed it quickly.
Tony from Expert Auto Repair & Services responded on 12/18/2023 09:32 AM

Thank you for taking the time to provide your feedback, Karl. We apologize that your vehicle was not repaired to your satisfaction. We strive to provide exceptional service on all of our repairs. We would like the opportunity to speak with you directly to resolve this issue and make it right. Please contact us directly to discuss further.

Service Coupons and Posts
? Thank you for the fabulous review! ? We're thrilled to hear that you had a great experience with us! ? #ExpertAutoRepair #FabulousService #CustomerSatisfaction
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Thanks for the great review, Wes! ? We're glad we could help you get your all electric car back on the road quickly. #ExpertAutoRepairServices #SantaFe #CustomerSatisfaction
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Thank you for the kind words, Juanita! ? We're glad you had a great experience with us. #ExpertAutoRepair #SantaFe #HappyCustomer ?
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Thank you so much for your kind words, Elena/Rudy! ? We're so glad you were happy with the work we did. We look forward to seeing you again soon! #SantaFe #ExpertAutoRepair #HappyCustomers ?
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Thanks for the kind words, Ray! ? We're glad we were able to help you out and get you back on the road. #ExpertAutoRepair #SantaFe #CarRepair #CustomerService
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Thanks for the great review, John! ? We're glad we could help you get your Volvo running great again. #ExpertAutoRepair #SantaFe #OilChange #Volvo
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Thank you Tsiriniaina for your kind words! ? We are so glad Tony was able to help you and provide excellent customer service. #ExpertAutoRepair #SantaFe #CustomerService #GreatPerson
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Thanks for the kind words, Ian! ? We're glad we could help get your AC fixed quickly and affordably. #SantaFe #Lexus #ExpertAutoRepair ?
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Thanks for the kind words, Fred! ? We're glad to hear that Tony was able to get your car back to running quietly. ? #SantaFe #ExpertAutoRepair #CustomerService #FriendlyAtmosphere
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#LexusLove! ??? Expert Auto saved the day! Got my bumper reattached & car running in no time. Great service & friendly staff! #SantaFe #Lexus #AutoRepair
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Thanks for the great review, Tsiriniaina! ? We're glad you had a great experience with us at Expert Auto Repair & Services! #SantaFe #AutoRepair #HappyCustomer
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