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Fenkell Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Fenkell Automotive Services is your trusted local auto repair and fleet service center in Auburn Hills, Michigan.

At Fenkell, we’re committed to providing top-notch automotive repair, maintenance, and auto glass services that our community has come to rely on.

Our friendly and experienced team is dedicated to delivering expert
Fenkell Automotive Services is your trusted local auto repair and fleet service center in Auburn Hills, Michigan.

At Fenkell, we’re committed to providing top-notch automotive repair, maintenance, and auto glass services that our community has come to rely on.

Our friendly and experienced team is dedicated to delivering expert automotive solutions and the kind of warm service and attention to detail that makes every visit memorable.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(248) 276-6450

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2670 Auburn Court Auburn Hills, MI 48326
Fenkell Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)

JK
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Jon K.
Auburn Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great service!
Brought my 2005 RSX-S in for a vibration concern and a couple other things and these guys did great. Communication was great every step of the way and the tech who worked on my car did amazing.

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Verified Customer
Rochester Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great fast service
They were fast, and they were fair !!! I would recommend them to anyone !!

Verified Customer
Rochester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Happy Camper
Fenkell repaired our Mercury, no surprises and had it done when they said it would.
Thanks a bunch. Will be referring your business to friends.

Verified Customer
Auburn Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Fenkell service
Fenkell changed our oil and fully serviced our car today. They are professional, knowledgeable and honest .

BS
Barry S.
Pontiac, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Perfect service
Great place to have work done on your car.friendly and quick

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Verified Customer
Pontiac, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great service
We have worked with this company for years. They are always honest and very effective in diagnosing mechanical issues and have never had to do a return on the work they have done.

DV
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Daisy V.
Clarkston, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Easy to talk to
Good people already recommend good service

TR
Tracy R.
Auburn Hills, MI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
verified customerVerified Customer
4
Not very honest....
I didn't like how they forced you buy parts that you didn't need .
Fenkell A. from Fenkell Automotive Services responded on 05/13/2025 03:47 AM

Hi Tracy,

I’m truly sorry to hear that you felt pressured during your recent visit — that was never our intention. At Fenkell, we take pride in providing transparent and thorough service, and we sincerely regret if that did not come across in your experience.

During the diagnosis of your 2015 Chevy Sonic, our technician identified a leaking water pump. In addition, they noted signs of wear on the main drive belt tensioner, as well as oil leaks from the valve cover and intake manifold gaskets. Given the mileage of your vehicle — over 100,000 miles — these kinds of issues, while unfortunate, are not uncommon.

Our goal is always to ensure that every vehicle leaving our shop is safe and reliable, to help prevent breakdowns or costly repairs down the line. All recommended repairs are just that — recommendations — and you're free to decline any service at any time.

If you feel you were pressured in any way or have further concerns, please don’t hesitate to reach out to Brian directly at 248-276-6450. We’d appreciate the opportunity to make things right and clarify any misunderstandings.


Verified Customer
Macomb, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Great service - quick
Very helpful.
Quality work done at good price.

DJ
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Deanthony J.
Pontiac, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Outstanding customer service!
Went in on my lunch and they were quick! Was a nice day outside and I was given a chair so I could just chill outside. I was pretty impressed. Thanks again for being awesome!

DT
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Damon T.
Auburn Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Another great experience!
What another great experience! Thanks again Joe for your knowledge and showing me the current issues I have. I will always use Fenkell for my vehicle needs and would definitely refer them to everyone that requires automotive service.

JB
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Joan B.
Bloomfield Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Oil Change/Coolant Flush
Friendly staff. Scheduled an appointment, got reminders, work done as I waited and as promised. No pressure to upsell any other repairs.

LJ
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Libin J.
Rochester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Very friendly staff and professional staff work!
They offered me free inspection and gives me a lot of professional suggestions. I highly recommend this place!
Fenkell A. from Fenkell Automotive Services responded on 05/12/2025 03:32 AM

We apprecaite you giving us the opportunity to perform service on your Jeep Grand Cherokee. Thank You so much for the great review. 


GM
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Ginnis M.
Rochester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Keeping it running
Fenkell Automotive has been my go-to for oil changes, tire rotations, spring/winter tire switching, and more. The work is always done right and I have a lot of confidence in their mechanics. Thanks!! - Ginnis

NR
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Nathan R.
Bloomfield Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Car repairs
Great job, repairing my car and explaining pathforward for future work.

Displaying Review 1 - 15 of 74 in total
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