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Frank’s Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty. Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty.

Categories
Auto Repair, Tire Sales and Repair, European Auto Repair
Contact
(804) 901-9792
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8409 Staples Mill Rd STE B Henrico, VA 23228
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Frank’s Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)
Write a Review
Recent Reviews
MM
MARGARET M.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2026
verified customerVerified Customer
10
Frank's Auto
Frank's Auto is very thorough and efficient when it comes to diagnosing problems with your vehicle. They keep you informed throughout the process and explain their findings clearly. The staff is very professional, knowledgeable, and polite. I highly recommend them for their excellent customer service and quality work.
FRANK and TEAM at F. from Frank’s Auto Service responded on 07/16/2026 12:11 PM

Thank you so much for your wonderful review! We're grateful for your kind words and are thrilled to hear you had a great experience with our team. Providing honest communication, quality work, and excellent customer service is always our goal. We truly appreciate your trust and support, and we look forward to serving you again in the future! 😊

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