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Frank’s Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
89
Write a Review
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Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty. Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty.

Categories
Auto Repair, Tire Sales and Repair, European Auto Repair
Contact
(804) 901-9792
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8409 Staples Mill Rd STE B Henrico, VA 23228
Get Directions
Frank’s Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
Write a Review
Recent Reviews
BT
BRIAN T.
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2026
verified customerVerified Customer
10
Very honest and unbelievable staff very fast and friendly
I am 56 years old. I have owned two businesses, a heating and air business and a floor covering business for 40 years. I have went to tons of Mechanic shops over the years and dealerships and they are all crooked. I went to Frank’s and got work done on my car I had to get a valve cover assembly a manifold oil, change, and spark plugs. They are so honest and their price is a third of what these other places are charging they’re located on Staples Mill Road and they are unbelievable and an awesome place to do business with. . They are so honest and their price is a third of what these other places are charging they’re located on Staples Mill Road and they are unbelievable and a awesome place to do business with. I would recommend them to anyone and they will always have my business.
FRANK and TEAM at F. from Frank’s Auto Service responded on 07/16/2026 12:02 PM

Thank you so much for taking the time to share your experience and for your incredibly kind words! It truly means a lot coming from someone with your years of business experience. Our goal has always been to provide honest recommendations, quality repairs, and fair pricing to every customer who walks through our doors. We're grateful for the trust you placed in us, and we're honored to have earned your confidence. Thank you for your recommendation—we look forward to taking care of your vehicle for many years to come! 😊

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