business image

Gary Rome Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,712 Reviews)
80

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
192
Total ReScores™
4.6
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

Gary Rome Hyundai is like no other dealership you will drive into. We have knowledgeable sales associates, highly trained service technicians, a fully stocked parts department, a large inventory and a professional management staff. We are conveniently located on Whiting Farms Road in Holyoke, MA. Come see us today! Gary Rome Hyundai is like no other dealership you will drive into. We have knowledgeable sales associates, highly trained service technicians, a fully stocked parts department, a large inventory and a professional management staff. We are conveniently located on Whiting Farms Road in Holyoke, MA. Come see us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(413) 536-4328

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
150 Whiting Farms Road Holyoke, MA 01040
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,712 Reviews)

MI
gravatar
Michelle I.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2026
10
Category: Service
Brianna Brit great customer service
Brianna Britt at the Gary Rome Hyundai Service Center provides outstanding, empathetic, and efficient service, especially when you are in a pinch.The HighlightsAccommodating and Fast: When I needed an unexpected flat tire repair on my 2025 Hyundai Tucson during an incredibly busy day, Brianna didn't hesitate to squeeze me into the schedule and got me back on the road as quickly as possible.No-Pressure Guidance: She was completely transparent about my options, offering helpful suggestions in a genuinely supportive way without ever being pushy.Stress-Free Experience: Her calm, professional, and welcoming attitude turned what could have been a highly stressful situation into a seamless, positive experience.SummaryBrianna truly goes above and beyond for her customers when they need it most. If you want an honest, efficient advisor who respects your time, I highly recommend asking for Brianna Britt at Gary Rome Hyundai!
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