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Genesis Of Arlington

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(44 Reviews)
78
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Score Details

5 stars
85%
4 stars
10%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4
Total ReScores™
5.0
ReScore™ Average
78
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(781) 643-8000
No Business Hours Provided

Business Hours

* No Time Zone Provided
1165 Massachusetts Ave. Arlington, MA 02476
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(44 Reviews)
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Recent Reviews
JW
gravatar
John W.
Plymouth, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2026
0
Category: Sales
Unprofessional Service- Genesis of Arlington
On multiple occasions after purchasing my 2026 GV 70 I have tried to email, text and call my service rep. Nicholas Vergilio while also cc Sales manager Jimmy Othmer to ask questions about the vehicle and most recently to inquire about the software recall notice I have received. I have yet to get a response. There is no excuse for this lack of professionalism or follow up. I love my vehicle but would sincerely caution anyone doing business with this disreputable dealership! Just too frustrating feeling like after the sale you do not matter.
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