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SureCritic / Genesis Of Carmel
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Genesis Of Carmel

Average Score
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(36 Reviews)
5
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Score Details

5 stars
45%
4 stars
16%
3 stars
10%
2 stars
8%
1 star
18%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
5
Net Promoter Score ®

Business Details

Categories
Contact
(317) 848-4200
No Business Hours Provided

Business Hours

* No Time Zone Provided
4200 E. 96 Th Street Indianapolis, IN 46240
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Service Department's Reviews
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(36 Reviews)
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Recent Reviews
KM
gravatar
Kent M.
Zionsville, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2026
0
Category: Service
Nice car, Horrible Service
We have had a problem with our 2023 G70 since it was new. The dealers have been unable to fix the issue. We dropped our car off at Genesis of Carmel on January 15 and as of today February 3 we still do not have our car. I have talked to the General Mgr. William Chavez, the service Mgr Michael Monroe and Deidre but I still do not know the status of my vehicle, when it will be fixed or even if anyone has worked on it at all. If you are thinking of buying a car from this dealer I suggest you RUN away.
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