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Genesis Of Lithia Springs

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(14 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

Contact
(678) 715-5000
No Business Hours Provided

Business Hours

* No Time Zone Provided
669 Thornton Road Lithia Springs, GA 30122
Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(14 Reviews)

JH
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Juanita H.
Powder Springs, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
10
Category: Sales
Excellent service!
Customer service is very professional. Staff dress very professional as well speak very kindly and with respect. Place that very clean and very hospitable to customer.

JH
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Juanita H.
Powder Springs, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
verified customerVerified Customer
10
Category: Sales
Excellent service!
The customer service was very professional with a style of hospitable.
Place very clean and restroom even their waiting room . With plenty of drinks and snack for their customer. Everyone dress very professional as well speak with kindness respect..A place you would love!

JB
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Jeanette B.
Austell, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
My GV70 experience
Customer service was outstanding, DeAngelo was very knowledgeable, and understanding. great personality.
CARLA M B. from Genesis Of Lithia Springs responded on 09/17/2021 01:28 PM

Thank you for your valued feedback. We appreciate your taking the time to review your experience!


DB
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Deette B.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Category: Sales
Great Experience!
My salesperson Jeremy was excellent to work with. Great communication throughout the whole process. Definitely recommended friends and family to go see him. Made choosing the vehicle and the dealership to purchase it from an ease.
Brandy P. from Genesis Of Lithia Springs responded on 08/14/2021 03:01 PM

Deette,

Thank you for choosing us for your purchase! We appreciate the Five-star review and will be sure to commend Jeremi for his role in helping you to experience customer satisfaction!

Sincerely,
Brandy Pastor
Customer Relations Manager
CARLA M B. from Genesis Of Lithia Springs responded on 08/26/2021 06:11 AM

Thank you so much for your great review! We know that you are the reason we are here!


EM
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Emily M.
Austell, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020
verified customerVerified Customer
Category: Sales
Patrick was AMAZING!
I recently purchased a vehicle and everyone at the delay was super friendly and helpful! Patrick was exceptional and I’ve already recommended him to a few friends!
Recommended

DS
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Donals S.
Hiram, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
Category: Sales
My Genesis experience 013120
Perfect experience!
Recommended

PG
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Paul G.
Mableton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
verified customerVerified Customer
Category: Sales
Real friendly environment
I will definitely recommend this dealership to my friends. Very professional & made couple of friends in the process.
Recommended

GJ
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Gyu J.
Acworth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
verified customerVerified Customer
Category: Sales
g70
g70
Recommended

GF
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Gordon F.
Acworth, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2019
verified customerVerified Customer
Category: Sales
Got a good deal; but poor delivery condition.
See previous comments
Not Recommended

JC
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Jose C.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
verified customerVerified Customer
Category: Sales
True Genesis Experience
I can't speak highly enough about the dealer staff. Brian Bailey - he embodies the Genesis Experience, honestly! Emoral Skyy and Teaunna Lester - they operate with the highest level of integrity and ethics - not always the case at car dealerships! Even Jeff, the deal broker, was cool to deal and negotiate with. All-in-all, a wonderful experience. The inventory of Genesis vehicles was the best I found in the area - I drove the 40+ miles from Alpharetta to Lithia Springs to see, test-drive, and buy a G70 - bypassing several Genesis dealers within 10 miles of my home. I highly recommend visiting the dealer and giving Brian, Emoral, Teaunna, and Jeff an opportunity!
Recommended

TR
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Tommie R.
Prattville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2019
verified customerVerified Customer
Category: Sales
Service
Everyone worked to make the customer happy and had everything ready when I arrived. I got the car I wanted and a fair price for my trade.
Recommended

EM
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Erica M.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
verified customerVerified Customer
Category: Sales
Helpful staff
Trey Lewis and Manny were absolute rockstars. I live in Texas and bought from them because they had the exact car that I wanted. They went out of their way to get me approved and make sure I was 100% happy. I was shown 4 different cars to see every color combination, and they even delivered the car to me which is amazingly courteous. If you need a car you need to go see these two!!
Recommended

DZ
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Debbie Z.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
verified customerVerified Customer
Category: Sales
Friendly Staff
Professional, friendly staff
Recommended

JB
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John B.
Peachtree City, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
verified customerVerified Customer
Category: Sales
2019 Genesis G70
friendly, knowledgeable staff, very good experience overall
Recommended

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