Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I was introduced to Lisa Albanese at Genesis of Mentor. She was very patient and knowledgeable about every car features and package options. Never felt pressured.
It was such a great experience and I am so happy with my new car.