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Genesis Of South Richmond

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(35 Reviews)
79

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
79
Net Promoter Score ®

Business Details

Categories
Contact
(804) 521-0200
No Business Hours Provided

Business Hours

* No Time Zone Provided
9530 Midlothian Turnpike Richmond, VA 23235
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(35 Reviews)

FP
gravatar
Franklin P.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
10
Category: Service
Great Vehicle and Service
From start to finish, my experience at Pearson Genesis was exceptional. During my initial visit, I was welcomed by **Client Advisor Lamont Harris**, who took the time to walk me through the entire Genesis lineup. His professionalism and product knowledge left a lasting impression—so much so that I found myself genuinely torn between staying with Lincoln or making the move to Genesis.

A month later, I returned ready to make a decision, and this time I worked with Client Advisor Ahdy Ibrahim, who helped finalize my choice of the GV80. The transaction was smooth, seamless, and stress-free. **Finance Manager Fady Ibrahim** was equally impressive, making the final steps easy and efficient.

Thanks to the entire Pearson Genesis team for their outstanding service, support, and for making the transition into a Genesis vehicle such a positive experience. I highly recommend anyone in the market for a luxury vehicle to check them out—you won’t be disappointed!
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