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S And O Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(736 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Family owned and operated where the customer comes first. We always strive to see our customers smile and leave confident in the work that was performed. We Treat every customer as if you were family.

So come and see and become part of the family! Family owned and operated where the customer comes first. We always strive to see our customers smile and leave confident in the work that was performed. We Treat every customer as if you were family.

So come and see and become part of the family!

Categories
Repair Shop, Tire Sales and Repair, Car Maintenance
Contact
(804) 745-1300
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6901 Hull Street Road Richmond, VA 23224
Get Directions
S And O Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(736 Reviews)
Write a Review
Recent Reviews
TF
Tom F.
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Knew what they doing, efficient and timely
Stand behind their work
JR
Julie R.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Love it here!
Me & my family take our cars to s and o, fast & friendly service!
IP
gravatar
ivan p.
Midlothian, VA
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Always courteous quick and professional
S&O Automotive staff and service are always friendly and professional
HT
Harvey T.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Harvey Taylor
Technicians are always reliable and honest as to what needs to be repaired.
JE
jay e.
Richmond, VA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Loyalty
I have been coming to S&O for over 15 years. It is hard to find a shop that you can trust! Even though I have moved farther away progressively over the years, I will happily drive the extra distance. Thanks guys!
DR
gravatar
dwight r.
Richmond, VA
Jaguar F-PACE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Oil change and tire rotation
The price is great and service was excellent.
CM
Chloe M.
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Highly recommend!
Fast, friendly, and phenomenal work!
MG
mark g.
Montpelier, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent
Love S&O Automotive.
JO
jason o.
Chesterfield, VA
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Efficient and Honest
This shop is amazing! I have been coming here for years and they are always quick, honest and efficient. I have never had a problem in all the years I have been going. Highly recommend this shop for all your car needs.
Verified Customer
Petersburg, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great and experienced
Great, excellent service, fast and knowledgeable
YH
Yameisha H.
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always helpful
I have never had a bad experience they are always friendly, knowledgeable and willing to explain. Id they cant do something they will tell you and direct you where to go. I make sure whenever im in town to have them look my car over. They have my business always!!
CH
Chuck H.
Richmond, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
The only place to take my cars!
Another good experience at S&O. Car inspection with tire rotation. Friendly, professional service with all the work explained thoroughly. Patrick did a great job on the car today, as always. The entire crew at S&O is top notch!
DA
Diedre A.
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Dee
Thanks for the great service. I’ll definitely be coming back.
Verified Customer
Chesterfield, VA
Dodge Dart
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Repair Work
They are friendly, have reasonable prices and do great work. I appreciate the fact that they call you before any necessary work is done and the repair is usually within a day. Great Service!
Verified Customer
Chesterfield, VA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil change and inspection
Quick and friendly service. Great at informing and never feel like I’m being upsold.
Displaying Review 1 - 15 of 736 in total
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