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Genesis Of South Richmond

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(35 Reviews)
79

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
79
Net Promoter Score ®

Business Details

Categories
Contact
(804) 521-0200
No Business Hours Provided

Business Hours

* No Time Zone Provided
9530 Midlothian Turnpike Richmond, VA 23235
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(35 Reviews)

FP
gravatar
Franklin P.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
10
Category: Service
GV80 Purchase
From start to finish, my experience at Pearson Genesis was exceptional. During my initial visit, I was welcomed by Client Advisor Lamont Harris, who took the time to walk me through the entire Genesis lineup. His professionalism and product knowledge left a lasting impression—so much so that I found myself genuinely torn between staying with Lincoln or making the move to Genesis.

A month later, I returned ready to make a decision, and this time I worked with Client Advisor Ahdy Ibrahim, who helped finalize my choice of the GV80. The transaction was smooth, seamless, and stress-free. Finance Manager Fady Ibrahim was equally impressive, making the final steps easy and efficient.

Thanks to the entire Pearson Genesis team for their outstanding service, support, and for making the transition into a Genesis vehicle such a positive experience. I highly recommend anyone in the market for a luxury vehicle to check them out—you won’t be disappointed!
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