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SureCritic / Genesis Of The South Shore
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Genesis Of The South Shore

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(50 Reviews)
22
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Score Details

5 stars
76%
4 stars
9%
3 stars
6%
2 stars
1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores™
5.0
ReScore™ Average
22
Net Promoter Score ®

Business Details

Categories
Contact
(631) 587-0700
No Business Hours Provided

Business Hours

* No Time Zone Provided
193 Sunrise Highway West Islip, NY 11795
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(50 Reviews)
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Recent Reviews
RS
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Richard S.
West Babylon, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2024
0
Category: Service
Absolutely unprofessional zero service.
The first tim I walked into the showroom, I waited for approximately 15 minutes while sales reps walked right past me and completely ignore me. Not even a HELLO, or sorry someone wil be with you soon. Nothing. I went back a few days later, and the same people were there and I got the same results. An older gentlemen was there both times and both times he walked right in front of me and didt say a word. I reluctantly went back a third time 2 days later. A woman did say hello but continued to walk past me. i tried to ask a question but she walked away. The same older guy was there again and not suprisingly ignored me once again.It wastnt until I walked out and saw another salesman outside. Iasked him if I had to make an appitnment to speak with someone because no one appears to want to give me the time of day. His response was....We are busy, you will have to wait.. Someone will eventually get to you.
Now I get it. All I was asking for each time is, sorry we all have customers. Someone will get to you as soon as possible. Sorry for the inconvenience. Not too much to ask. But I guess they figured they dontneed my business cause they have enough customers. But to be completely ignored each time and then have an attitude like I was bothering him?
Would absolutely never ever recommend this location to anyone. I will drive to Bayside before I give them my business.
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