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Genin's Autocare

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,361 Reviews)
85
Write a Review
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Score Details

5 stars
87%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
4.0
ReScore™ Average
85
Net Promoter Score ®

Business Details

Categories
Contact
(608) 238-1088
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3505 University Ave Madison, WI 53705-2140
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Genin's Autocare's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,361 Reviews)
Write a Review
Recent Reviews
JR
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John R.
Madison, WI
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Always do a great deal
Always do a great job
LK
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Linda K.
Madison, WI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Solving the most difficult problems
My car had an erratic warning light problem, and they were able to figure out what was going on and fix it. Always the best service for any problem.
JP
Jack P.
Madison, WI
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
The AC was saved (and so much more)!
Keri-Jo and the incredible folks at Genin’s do an incredible job with car care. Going into this service, I know I was almost two years and 10,000 miles overdue for an overcharge. What I did not know was there was so much more maintenance that was never tended to. Not only did I get an oil change, but they replaced my trashed exhaust, left-blinker, steering, and so much more. Although I wasn’t expecting the price tag for it all at first, they couldn’t have done a better job and I can think of no other body shop that can do just as good a job for such a reasonable price. Thanks again for the great service!
TN
Tom N.
Madison, WI
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great work…
I brought it in for a rattling noise that I could not identify.
Dakota confirmed the noise, then diagnosed the problem and fixed it.
I appreciate their expertise and excellent service.
JR
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Jeff/ Judy R.
Madison, WI
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Very competent. Reliable.
Genin’s is great. Reliable. Very capable and very pleasant to work with.
RH
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Richard H.
Madison, WI
Chrysler Fifth Avenue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
MET ALL EXPECTATIONS.
KEPT ME UP TO DATE VIA TELEPHONE RE: ANY DELAYS, DEVELOPMENTS, PROGRESS. FINISHED REPAIRS TIMELY.
RECOMMEND THIS BUSINESS WITHOUT RESERVATION.
KV
Karl V.
Madison, WI
Volvo V60 Cross Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Brake job and oil change
As always, they provided periodic visual updates via text that showed the scope and completion of work. Friendly service and competent and timely execution of the services needed.
KS
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Karen & Gary S.
Madison, WI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Routine service & diagnose oil leak
Genin's always provides quality, honest service. They keep us informed of issues and give an accurate estimate as to the length of time it takes for repairs. The staff are very pleasant to work with.
MJ
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Melissa J.
Waunakee, WI
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Friendly and Thorough
When I dropped off my vehicle with Rick, he was guided me through all the necessary steps that they would take to make sure everything was safe and ready. The experience was very thorough, it's just like having your dad give your car a once-over.
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:32 AM

Melissa
Thank you
Hope you are doing well

Rick

Rick T Genin
Owner
608-238-1088

Verified Customer
Middleton, WI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Best mechanic shop!
Best service and price
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:31 AM

Thank you!

Rick T Genin
Owner
608-238-1088

RS
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Renee S.
Madison, WI
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great experience as always
Just a flat tire this time. But Kari Jo gave me the pleasant surprise that my warranty paid for the new one! These people know what they're doing and they're wonderful to deal with.
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:30 AM

"Thank you so much for your five-star review! We truly appreciate your business and are thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"Renee

Rick T Genin
Owner
608-238-1088

EG
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Elizabeth G.
Madison, WI
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great communication
I brought my daughter’s car for service. It needed a lot of work. Kari Jo did an excellent job of explaining what they found, what needed to be fixed, what were priorities, and what could wait. She kept me updated when parts deliveries were delayed. I was very happy with the work done on the car and would definitely bring my car to them again
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:30 AM

Elizabeth
"Thank you so much for your five-star review! We truly appreciate your business and are thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"

Rick T Genin
Owner
608-238-1088

SW
Steve W.
Madison, WI
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Bought & installed new Michelin tires for 2 cars
Fair price and excellent service!
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:30 AM

Steve
"Thank you so much for your five-star review! We truly appreciate your business and are thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"

Rick T Genin
Owner
608-238-1088

ER
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Eric R.
Madison, WI
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great service and expert advice.
Good explanation of what was needed for our 25 year old car
Made it safe and reliable for us
Thanks
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:29 AM

Eric
"Thank you so much for your five-star review! We truly appreciate your business and are thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"

Rick T Genin
Owner
608-238-1088

SS
Stephanie & Robert S.
Madison, WI
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Fast, excellent service
Great service. Great advice. Professional care.
RICHARD G., President from Genin's Autocare responded on 05/14/2025 11:28 AM

Stephanie & Robert
"Thank you so much for your five-star review! We truly appreciate your business and are thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"

Rick T Genin
Owner
608-238-1088

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