business image

Gilbert's Auto Remedy

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(302 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

About

Family-owned shop offering auto repair services, such as oil changes, and air conditioning repairs. We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our Family-owned shop offering auto repair services, such as oil changes, and air conditioning repairs. We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our local auto repair shops can resolve your questions and meet your auto repair and service needs. We are committed to ensuring that your experience with us is fast, affordable, and pleasant. ...more

Categories
Auto Maintenance, Alignment, Oil Change
Contact
(530) 534-3318
Closing in 27 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1760 Mitchell Ave Oroville, CA 95966
Gilbert's Auto Remedy's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(302 Reviews)

KG
KELLIE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2025
verified customerVerified Customer
10
I appreciate how quick they prepared my hummer
1
Kurt G. from Gilbert's Auto Remedy responded on 08/21/2025 09:41 AM

It seems like your review got cut off! However, we appreciate the five-star rating and your support. We’re here to provide top-notch service and keep your car running smoothly—because a well-tuned vehicle is just as important as a well-tuned playlist. If there's anything specific you want to share about your experience, feel free to fill in the blanks!


MC
MICHAEL C.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Quick and prompt excellent service
Went in with no appointmentn had me all fixed up same day! Thank You Gilberts Automotive
Kurt G. from Gilbert's Auto Remedy responded on 08/19/2025 09:38 AM

We appreciate your feedback and are glad to hear that we could get you on the road in no time! It's always our goal to provide quick and efficient service, even for the surprise drop-ins. Don't hesitate to pop in again; we promise to keep the coffee brewing for you!


AT
ADELE T.
Oroville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Excellent service
The work was excellent
Manager David and the young man was friendly and courteous
Kurt G. from Gilbert's Auto Remedy responded on 08/12/2025 09:39 AM

We truly appreciate your feedback on our service! It's fantastic to hear that you found the work excellent. Our team believes that a friendly face goes a long way in making any auto repair experience a little less 'car-azy.' If there's anything else we can do for you, just give us a shout. Safe travels!


TS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
These guys are brilliant ❤️
I wouldn't choose anything less Gilbert Auto is the best !!!
Kurt G. from Gilbert's Auto Remedy responded on 08/12/2025 09:39 AM

We appreciate your fantastic feedback! It’s great to hear that Gilbert Auto Remedy is your top choice. We strive to be the best and it sounds like we’ve hit the mark with you. Your support means a lot to us, and we look forward to keeping you on the road in style!


F4
gravatar
Ford 4.
Brownsville, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2025
0
Won't fix what they broke.
I took my truck there to have a front end alignment I waited over an hour before they would even start on my truck and after they finished the alignment as they were backing my truck up they broke the gear shift and refused to replace it. So now I have no reverse in my truck and it's going to cost me $120 to replace the part that they broke. I wasn't broken when I got there cuz it is now bad business on their part. And my truck still pulls to the right even after they aligned it.

F4
gravatar
Ford 4.
Brownsville, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2025
0
Won't fix what they broke
I took my truck there to have a front end alignment I waited over an hour before they would even start on my truck and after they finished the alignment as they were backing my truck up they broke the gear shift and refused to replace it. So now I have no reverse in my truck and it's going to cost me $120 to replace the part that they broke. I wasn't broken when I got there cuz it is now bad business on their part. And my truck still pulls to the right even after they aligned it.

KK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Awesome job great work
Awesome job thank you I highly recommend your work
Kurt G. from Gilbert's Auto Remedy responded on 07/30/2025 10:52 PM

We appreciate your recommendation and are glad you enjoyed our work. It's wonderful to hear that you think we did an awesome job. At Gilbert's Auto Remedy, we strive to keep our customers rolling in the right direction! If you ever need anything else, just give us a shout.


RD
RICK D.
Oroville, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great shop
I just left Gilbert’s and my truck is riding so much better, everyone was great. Answered any questions, fast and thorough, I’ll be back
Kurt G. from Gilbert's Auto Remedy responded on 07/21/2025 09:39 AM

We're glad to hear your truck is now riding like a dream! It's wonderful to know our team was able to answer your questions and provide the service you expected. We strive to keep things fast and thorough—like a pit stop for your vehicle. We appreciate your business and look forward to your next visit. Safe travels until then!

Kurt G. from Gilbert's Auto Remedy responded on 07/24/2025 12:41 PM

I'm so glad that it worked out for you! Looking forward to working with you again when you need maintenance!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
9
Went to get my cooling fan replaced.
The lady taking my information was very helpful and informative. I was made aware of everything they would be doing before leaving my car with them. Upon receipt of my car, they were very friendly and courteous as well as informative. One of the best car mechanics I have been to.
Kurt G. from Gilbert's Auto Remedy responded on 07/06/2025 09:36 AM

We greatly appreciate your feedback and are glad to hear that you had such a positive experience with us. It sounds like our team hit all the right notes from start to finish—kind of like a well-tuned engine! Being informative and friendly is what we strive for, so it's wonderful to know that we were able to keep you in the loop while your car was in our care. We're here to provide top-notch service, and it seems we succeeded. You'll have to stop by again and let us know if we can keep up the good work!


AW
ASIA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Immaculate service
I’ve gone to these guys a couple times now and they’re awesome!
Kurt G. from Gilbert's Auto Remedy responded on 07/04/2025 09:40 AM

We're glad to hear that you've had such great experiences with us! It's always nice to know our team is hitting the mark, and we promise to keep the awesome vibes rolling. If there's anything specific that stood out on your visits, we'd love to hear about it!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
In and out in the exact time I was quoted. Cheaper that I was told. A+
Highly recommended!
Kurt G. from Gilbert's Auto Remedy responded on 06/20/2025 09:39 AM

We're glad to hear you found us highly recommended! It sounds like we made a good impression—maybe we should start handing out business cards that say "Gilbert's Auto Remedy: The Recommendation of the Century!" Thank you for your support, and we look forward to helping you with any future auto needs!


Verified Customer
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Blown Head....No prob
Wow, great service! Thought i had to put my truck down, but Gilberts Auto Remedy said we got you! They provided my truck back fixed ready to go ahead of schedule. Great people and great honest service, i recommend if your in trouble to bring your vehicle here! They are good honest hard working, reliable and make the experience stress free.....best Ive ever encountered! 5 star
Kurt G. from Gilbert's Auto Remedy responded on 06/17/2025 09:37 AM

We appreciate your feedback and are glad to hear that we could give your truck a new lease on life—it must be feeling pretty spry now! It’s wonderful to know that our team was able to turn what seemed like a daunting situation into a smooth ride. Your recommendation truly means a lot to us, and we promise to keep that honest, hard-working spirit alive. Here’s to many more stress-free drives ahead!


VL
VESTA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Thank you guys!:
My car feels like a new car again!!! Smooth ride! I love, love, love it! Thank you so much!!!
Kurt G. from Gilbert's Auto Remedy responded on 06/15/2025 09:40 AM

It's great to hear that your car is feeling as good as new! There's truly nothing like a smooth ride to make your day better. We're glad you love it and appreciate your enthusiasm! Here's to many more enjoyable journeys ahead.


VW
VERONICA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great Repair Shop!
We had our car towed here after it wouldn’t start. The issue was quickly diagnosed and repaired. We really appreciate the prompt and honest service and will continue using in the future. Thank you
Kurt G. from Gilbert's Auto Remedy responded on 06/14/2025 09:41 AM

We're glad to hear you had a smooth experience with us! Getting towed is never the highlight of anyone’s day, but it sounds like we managed to turn that around with some swift diagnosis and repairs. We appreciate your trust in us for your vehicle needs, and we promise to keep delivering that honest and prompt service you deserve. Just remember, keeping a car running is our version of a secret superhero mission!


MW
MATT W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great Work at a Fair Price
Took my daughter’s car in for an AC issue and brake fluid flush. Job was completed quickly and at a fair price. AC is back to blowing cold air again. I chose this shop based on other reviews and was very pleased with my choice.
Kurt G. from Gilbert's Auto Remedy responded on 05/25/2025 09:41 AM

We’re delighted to hear that your daughter's car is now as cool as a cucumber and ready for those summer road trips! It sounds like we tackled that AC issue and brake fluid flush with expert precision. Your decision to choose us based on other reviews shows you have a knack for selecting the best. We appreciate your kind words and are here anytime you need further automotive wizardry. Safe travels!

Service Coupons and Posts
We're thrilled to hear you had a great experience! Trustworthy service and happy customers are our fuel! 🚗✨ Thank you for the kind words—let's keep those wheels turning! #AutoCare #CustomerJoy
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We're thrilled to hear about your brake experience! 🚗💨 Saving money while keeping your Chevy safe? That's a win-win! We're excited to be your "go-to" for car repairs—let’s keep those wheels rolling! 😄🔧 #GilbertsAutoRemedy #HappyDriving
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Thanks for the awesome review! 😄 We're thrilled our team could keep your wheels turning while making sure you didn’t leave your wallet stranded! 🚗💨 Come back anytime, we’ve got your back! #AutoCare #CustomerService
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We’re thrilled to hear that Patrick hit the nail on the head! 🎯 Keeping your car running smoothly is our jam. Come back anytime for more auto magic! 🚗✨ #GilbertsAutoRemedy #SmoothRides
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We're thrilled you enjoyed the Gilbert's Auto Remedy experience! 🚗✨ We're here to keep your ride in top shape and your trust in us flying high. Because nothing's more important than getting it done right, right? 😉 #AutoMagic #TrustYourMechanic
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Thanks for the awesome review! We're thrilled our friendly team could put your questions in the rearview mirror! ?✨ We're always here to help, one oil change at a time. See you next time! #CustomerCare #GilbertsAutoRemedy
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We're revving up our gratitude in response to your kind words! ?✨ Thanks for trusting us with your ride. We strive to keep your wheels turning smoothly! #GilbertsAutoRemedy #AutoCareHeroes
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We’re revved up about your awesome review! ?? Great work and friendly service are our fuel! Thank you for trusting Gilbert's Auto Remedy to keep you cruising smoothly. We appreciate you! ? #AutoLove #FiveStarService
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