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Golden Touch Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(81 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(858) 748-1300

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
13955 Poway Road Ste B Poway, CA 92064
Golden Touch Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(81 Reviews)

MD
MICHAEL D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
10
Always superior service
He takes care of my cars like they are his own. Honest and sincere!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
10
Got motor mounts done.
What a difference. The car drives great.
Thanks

MB
MAURICE B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
My car's check engine light came on.
My car's check engine light came on and I wanted to make sure to get it taken care of before there was a serious issue so I went to Golden Touch Automotive ( A place a coworker goes to ). I am so glad that I did go there my car was taken care of quickly the same day I brought it in I was called and told about the issue and we discussed it and a few other things that they noticed and the last time it was serviced it was a good conversation and we were on the same page. I also asked them if they could also take a look at something else with the car I wanted to get a qualified opinion on and I liked the way they would check it out and let me know what they found so I asked them to repair it also. My car is fixed and my issues are taken care of and I got my car back in a timely fashion. I was so glad that I took my car there that I also took my second car there and I just got it back from them for routine maintenance. I highly recommend them !!!!!
Will G. from Golden Touch Automotive responded on 04/01/2024 09:32 AM

Hello Maurice,Thank you for trusting us with your car's needs. We're thrilled to have been able to swiftly address the check engine light issue and provide you with a comprehensive understanding of the required repairs and maintenance. It's always a pleasure to ensure that both you and your vehicle are well taken care of. We're delighted that you're satisfied with our service and recommendation, and we look forward to maintaining the same high standards with your future visits. Your recommendation means a lot to us, and we truly appreciate it.Warm regards,Golden Touch Automotive


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2024
verified customerVerified Customer
10
A+ Service. Trustable, Dependable and Knows his stuff!
Golden touch Auto is a really reliable auto repair place. Will really knows cars. He can jump in and take it for a ride and knows just what needs fixing. He works to keep you safe and tells you what you need done. He also looked into another issue and did a quick fix until the part comes in. Always going above and beyond to keep me safe behind the wheel. I trust this guy like family.
Will G. from Golden Touch Automotive responded on 02/18/2024 09:32 AM

We appreciate your feedback! We are glad to hear that you had a positive experience with our service and that you feel confident in our expertise. Your safety is our top priority, and we are always here to help. Thank you for trusting us with your vehicle!


JM
JACK M.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2024
verified customerVerified Customer
10
Broken axil and radiator repair
Golden touch is extremely efficient and professional. They went out of their way to get my truck fixed at as little cost to me as possible. I felt secure that what was needed to be fixed on the truck was necessary and done right. 10/10 will be returning!
Will G. from Golden Touch Automotive responded on 01/29/2024 09:32 AM

Thank you for choosing Golden Touch Automotive! We appreciate your positive feedback and are thrilled to hear that you found our services efficient and professional. Our team always aims to prioritize the best possible solution for our customers while ensuring quality work. We look forward to serving you again in the future.


JE
JASMINE E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2024
verified customerVerified Customer
10
Best mechanic
Always a great experience here!
Will G. from Golden Touch Automotive responded on 01/20/2024 09:32 AM

Thank you for your positive review! We're thrilled to hear that you always have a great experience at our shop. We appreciate your business and look forward to serving you again in the future.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2023
verified customerVerified Customer
0
Job well done
I get the feeling they know what they’re talking about at an honest price
Will G. from Golden Touch Automotive responded on 12/01/2023 09:33 AM

Thank you for the positive review, Marcos! We are glad to hear that you had a good experience with us. We strive to provide quality services that are both trustworthy and affordable. We look forward to continuing to serve you!


BM
BEN M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2023
verified customerVerified Customer
10
Quality service at good price
Will provides excellent service and doesn’t oversell for items that can wait or are not due. Unfortunately car maintenance is not cheap but with Will at least you are not paying for things you don’t need yet.
Will G. from Golden Touch Automotive responded on 11/06/2023 09:32 AM

Ben, thank you for your kind review. We are very pleased to hear that your experience with Will was excellent. We understand how costly car maintenance can be and we appreciate your recognition that Will is honest and trustworthy with your services. We hope to continue to serve you in the future!


DS
DIANA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2023
verified customerVerified Customer
10
Will is great !!
Knowledgeable and trustworthy!! What more do you need to know . Will is great !

PW
PAUL W.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2023
verified customerVerified Customer
10
Very knowledgeable
Will is an awesome, knowledgeable, and caring technician and has won a customer for life.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2023
verified customerVerified Customer
10
Great experience
Rapid response and acertive diagnose , definitely coming back

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
verified customerVerified Customer
10
William does an excellent job. Highly recommend. automotive repair, he's honest, knowledgeable and through. Thanks Will!
Will is a great and knowledgeable mechanic, always thorough and professional.

Verified Customer
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2023
verified customerVerified Customer
10
Great Service!
Knowledgeable and communicative service, quick turnaround. Would Recommend A+++
Thank You!

MM
Marcos M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2023
verified customerVerified Customer
10
Great mechanic
Very knowledgeable I was very satisfied with his work on my GLK that I brought my BMW in for service

HK
HERNANDEZ K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2023
verified customerVerified Customer
10
Golden Touch Auto
Honest service at a fair price-a gem!

Displaying Review 1 - 15 of 81 in total
Service Coupons and Posts
Thanks for trusting us with your wheels, Michael! ? We treat every car like it's our own, and your kind words mean the world to us. #CustomerAppreciation #GoldenTouch
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Thanks for the 5-star review, Marcos! We're thrilled to hear that your car is driving great! ? We appreciate your support and look forward to seeing you again soon! #HappyCustomer #GoldenTouchAutomotive
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? Thank you for choosing Golden Touch Automotive for your car needs! We're thrilled to hear your experience was top-notch from start to finish. We appreciate your recommendation and look forward to serving you again! #HappyCustomers #AutoCare ?
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????? We're thrilled to hear about your positive experience! ?? Thank you for trusting us with your car repairs. Your safety is our priority! #GoldenTouchAuto #Poway #AutoRepair
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you always have a great experience at Golden Touch Automotive. ?? We appreciate your support! #HappyCustomers #GoldenTouchAutomotive
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? Thank you for your kind review! ? We're thrilled to hear that you appreciate our expertise and fair pricing. ? Your support means the world to us! ?? #GoldenTouchAutomotive #Expertise #FairPricing #CustomerAppreciation
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Thanks for the great review, Ben! We're glad you had a great experience with Will. ? #Poway #GoldenTouchAutomotive #HappyCustomer ???
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Thank you for your kind words, Diana! We are so happy to have earned your trust and loyalty. ? #GoldenTouchAutomotive #Poway
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Thank you for the kind words, Paul! ? We are so glad to have you as a customer for life. #GoldenTouchAutomotive #Poway #CustomerForLife ?
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Thanks for the great review, Eddy! ? We appreciate your trust in us and look forward to seeing you soon! #GoldenTouchAutomotive #Poway
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Thanks for the kind words, Victor! ? We're so glad you had a great experience with Will! #GoldenTouchAutomotive #Poway
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We're thrilled to hear that our customers had a great experience with us! ? We strive to provide the best service and we're glad to know we did that for you. #GoldenTouchAutomotive #Poway ?
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We're sorry to hear that Marcos wasn't satisfied with our service. We take customer satisfaction very seriously and would love to make it right. Please reach out to us at (phone number) so we can help. #GoldenTouchAutomotive #Poway ??
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Thanks for the kind words, Hernandez! ?We're glad you had a great experience at Golden Touch Automotive! #HonestService #FairPrice #GoldenTouchAutomotive #Poway
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Thanks for the kind words, Adrienne! We're glad to have kept your truck running well. Will's experience and knowledge is invaluable! #GoldenTouchAutomotive #Poway ??
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Thanks Robert! ? We appreciate your trust and are glad you had a great experience with Will. #GoldenTouchAutomotive #Poway
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Thanks for the 5-star review, Michael! ????? We're so glad you had a great experience at Golden Touch Automotive! #GoldenTouchAutomotive #Poway
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???You did it! Oil, spark plugs, coolant leak- all fixed! #Poway
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Thanks for the great review, Amy! ? We're so glad you stopped by and we appreciate your kind words. We strive to provide excellent customer service and fair prices. #GoldenTouchAutomotive #Poway
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