business image

Gossett Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(805 Reviews)
64

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
58
Total ReScores
4.6
ReScore Average
64
Net Promoter Score ®

Business Details

About

Gossett Hyundai is conveniently located in Memphis, TN. and staffed with expert technicians who provide quality Hyundai repair and maintenance. Gossett Hyundai is conveniently located in Memphis, TN. and staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(901) 386-9000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
1870 Covington Pike Memphis, TN 38128
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(805 Reviews)

YL
gravatar
Yun-Ho L.
Memphis, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/09/2026
0
Category: Service
terrible
I dropped my vehicle off on July 7th with the clear understanding that it would be looked at first thing the next morning. Here we are on July 9th — over 48 hours later — and I have received zero updates, zero calls, and zero communication of any kind.
I have a newborn baby at home. This isn’t some minor inconvenience — this is my family’s only reliable transportation, and Gossett Hyundai has left us completely stranded with no end in sight. The complete lack of urgency or basic professionalism is outrageous.
On top of that, no one answers the phone. I’ve called multiple times and it just rings endlessly. This level of customer neglect is unacceptable from any dealership, let alone one that claims to value its customers.
I expected basic competence and basic human decency. Instead I got radio silence and total disregard for a family with a newborn who desperately needs their vehicle.
If you care about your time, your money, or your family — do yourself a favor and take your business anywhere else. Gossett Hyundai has earned every bit of this terrible review.
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