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Greg's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(892 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We have been happily servicing the Westfield Area since 1981. We have been happily servicing the Westfield Area since 1981.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(413) 562-9725

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
301 N Elm St Westfield, MA 01085
Greg's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(892 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Super Service
I had an appointment today for an oil change and car inspection at 8:00 a.m. as soon as I arrived a mechanic took my car in and within an hour I was on my way! Easy peasy!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Exhaust leak fix
Failed mass state inspection due to exhaust leak. $2.7k for new exhaust. They called discussed and repaired for under $300. Excellent Service!

DW
Donna W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Reliable!
Always satisfied with the service and promptness.
Scott H., Co-Owner from Greg's Auto Repair responded on 07/23/2025 09:33 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that our service and promptness have left you satisfied. We aim to keep things running smoothly around here, both for your vehicle and your schedule. Looking forward to keeping your car in tip-top shape!


KL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Oil Change & Inspection
I was in-and-out in no time. Staff very friendly and efficient; as always. Best shop in Westfield.
Scott H., Co-Owner from Greg's Auto Repair responded on 07/19/2025 09:34 AM

We appreciate you taking the time to share your experience! It's great to hear that our team was quick and friendly—our unofficial motto is “fast service, no wands required!” We strive to keep things running smoothly for our customers, and we’re glad to be your go-to shop in Westfield. Keep cruising, and we look forward to seeing you again for your next automotive adventure!


KB
Kathy B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Oil Change & Tire Rotation
Quickly in and out. Courteous staff.
Scott H., Co-Owner from Greg's Auto Repair responded on 07/18/2025 09:33 AM

We're delighted to hear you had such a smooth experience with us! Our team loves getting you in and out as quickly as possible while keeping everything courteous—because who wants to spend more time in a repair shop than they have to? We appreciate your business and look forward to keeping your vehicle in top shape!


RW
Richard W.
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Mechanical issue
Very informative and honest
Scott H., Co-Owner from Greg's Auto Repair responded on 07/12/2025 09:35 AM

We're glad to hear you found our service both informative and honest. We believe that a little knowledge goes a long way when it comes to taking care of your vehicle. If cars could talk, they would definitely appreciate the honesty too! We look forward to keeping your ride in top shape.


BR
Barry R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
My experience with Greg's is all ways great
You guys all ways do great work on both of my families vehicles. Always in a timely manner, at a reasonable price. Highly, highly recommend.
Scott H., Co-Owner from Greg's Auto Repair responded on 07/12/2025 09:35 AM

We really appreciate your support and are glad to hear that we’ve been keeping both your family’s vehicles running smoothly. Timeliness and reasonable prices are our secret ingredients! Your recommendation means a lot to us—and we promise to keep the good work rolling like your favorite car on an open road.


PF
Paul F.
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Excellent as always
Something quick and easy and they handled it right away. Thanks again
Scott H., Co-Owner from Greg's Auto Repair responded on 07/09/2025 09:33 AM

We appreciate you taking the time to leave a review! We're glad we could jump right in and get things sorted out for you. Quick and easy is our specialty — like a pit stop for your car. If you have any more needs down the road, just give us a shout!


BD
Brian D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Oil change and check brakes
Awesome as usual!!
Scott H., Co-Owner from Greg's Auto Repair responded on 07/05/2025 09:33 AM

We're glad to hear you think we're awesome! It seems like we’re keeping up our reputation of not just fixing cars but also delivering a bit of joy along the way. If there’s ever anything else we can do to increase our awesomeness factor further, just let us know!


GW
Garrett W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Brakes
Everything I asked for brakes, and oil change, cars running great thanks guys
Scott H., Co-Owner from Greg's Auto Repair responded on 07/04/2025 09:34 AM

We're glad to hear that your car is running smoothly after the brake and oil change! It sounds like we hit all the right notes this time. If your car starts singing a different tune, you know where to find us! We appreciate your trust in us for your auto repair needs.


FE
Fran E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Greg’ Auto Repair A+
Great Service for my oil change and tire rotation. On time and quick.
Scott H., Co-Owner from Greg's Auto Repair responded on 07/03/2025 09:34 AM

We appreciate your feedback on our oil change and tire rotation services! It’s always our aim to be as quick as a cheetah on roller skates and punctual as a Swiss watch. So, we're glad to hear we hit the mark for you. If your car ever needs another pit stop, we’ll be ready to help!


Verified Customer
Southampton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Helpful
Mostly stopped in for inspection sticker and to check for a minor fluid leak.
Scott H., Co-Owner from Greg's Auto Repair responded on 07/02/2025 09:33 AM

We're glad to hear you chose us for your inspection sticker and fluid leak check. It’s always good to address those minor leaks before they turn into unexpected surprise fountain shows. If you have any more car concerns or just need another quick check, we're here to help. Drive safe!


GG
Gail G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Oil Change
Always great service!
Scott H., Co-Owner from Greg's Auto Repair responded on 06/28/2025 09:33 AM

We’re glad to hear that you’re enjoying our service! It’s our mission to keep you and your vehicle rolling smoothly. If we can keep the good times (and cars) rolling, then we’ve done our job right. Safe travels!


Verified Customer
Southampton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Open and honest
Asked them to install some parts I bought online. They booked me right away. Called me later that day and were very open and honest they didn’t feel comfortable completing the work. I appreciate that and was able to get my car and leave knowing I’ll come back again if I need work done.
Scott H., Co-Owner from Greg's Auto Repair responded on 06/27/2025 09:33 AM

We appreciate you taking the time to share your experience! It's always our goal to ensure that your vehicle is in good hands, even if that means stepping back when things don’t feel quite right. It sounds like you drove away with a sense of relief—and that’s exactly what we aim for. We're here whenever you're ready for any future projects, and we look forward to helping you out down the road. Safe travels!


DJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
9
Local is best.
It is nice to have reliable mechanics that are within walking distance of work so that they can work on it while I work at my job. Phone calls are to the point and efficient. I appreciate that so much.
Scott H., Co-Owner from Greg's Auto Repair responded on 06/27/2025 09:33 AM

We’re glad to hear that our team has made it easy for you to keep your car in top shape while you’re busy at work! It's great to know that the convenience of our location and the efficiency of our communication has made a positive impact on your day. After all, who has time to waste when there are cars to fix? We're here to keep things running smoothly for you!

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