On July 15th I flew from VA to RI to purchase a used vehicle that was advertised as in great condition. When I arrived, I test drove the car for about 5 minutes and ended up purchasing the car. The car had no accidents or any damage reported from both the Carfax and the dealership itself. On my 8 hour drive home, a little over halfway when I hit heavy traffic I noticed the car felt like it was limping. The next morning, I went to my local Hyundai dealership and when they put it on a lift I was shocked with what I saw (see photos/videos). I then called the dealership and Mike Messina the user car manager said that "had I brought the vehicle back in 20 minutes we would have helped." The next few calls were the most alarming because Mike Messina and GM Rob McAuliffe maintained that I was the one who caused the damage....yup you read that right. They maintained that the car never left the shop with the damage that you see in the pictures and that I was the one who caused the damage. To top it off, after doing a little digging on the internet, it seems I'm not the only one with this type of issue, being sold a car that damage was undisclosed and that the dealership then blamed it on the customer.
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