business image

Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,285 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,285 Reviews)

TS
gravatar
TAMMY S.
Mt. Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Went in for an oil change & discovered my battery was quickly going bad. I appreciate the time they took to explain things to me.
Can’t imagine taking my car anywhere else! Everyone at Hermitage Hills Brake & Auto is always friendly, helpful, reliable, & trustworthy. I appreciate their honesty & competitive pricing. They truly are the BEST!!
Brad P. from Hermitage Hills Brake & Auto responded on 06/14/2025 02:35 PM

We also have the best customer too, thank you for reviewing us


DC
DIEGO C.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
AC compressor repair
This is my second time going to Hermitage brake and auto and they do an excellent job! So pleased with the service they did to replace the AC compressor on my car. Highly recommend this team!
Brad P. from Hermitage Hills Brake & Auto responded on 06/06/2025 06:54 PM

Love hearing from our customers, thank you for business 


TS
TED S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Wonderful team
Great service —
Honest
Brad P. from Hermitage Hills Brake & Auto responded on 06/06/2025 02:45 PM

Thank you for taking the time to review us and also for the business 


TS
T S.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Quick and professional
Always friendly and thorough. Explains diagnosis clearly. No oversell. Fair pricing.
Brad P. from Hermitage Hills Brake & Auto responded on 06/06/2025 07:11 AM

Thank you for allowing us to service your vehicle and for takimg the time to review us


MH
gravatar
MICHELLE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Honest Mechanic
We didn't actually need brakes done and they honestly told us. Refreshing in this corrupt car repair world.
Brad P. from Hermitage Hills Brake & Auto responded on 06/04/2025 06:12 AM

That is the only way to be, thank you for giving us try


DK
Darlene K.
Tennessee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Darlene said they don't charge for things she doesn't need, they always give good service. She wanted to thank them for courteous service.
Recommended
Brad P. from Hermitage Hills Brake & Auto responded on 06/06/2025 02:50 PM

Thank you for sharing your experience and for the business 


CJ
Chris J.
Old Hickory, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Chris said he's used them before, continues to get great service.
Recommended
Brad P. from Hermitage Hills Brake & Auto responded on 06/06/2025 02:46 PM

Thank you for your support, we appreciate you and your business 


PK
gravatar
PERRI K.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great service
We don't take our three vehicles anywhere else.
Brad and his team are the best.
Support local..... Family owned and operated
Brad P. from Hermitage Hills Brake & Auto responded on 06/03/2025 09:25 AM

Your awesome, thanks for the loyalty 


RF
gravatar
REBECCA F.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Excellent as always
Always great service and friendly people!
Brad P. from Hermitage Hills Brake & Auto responded on 06/03/2025 08:38 AM

Thank you the awesome review, we appreciate the business


TF
TONIA F.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Quick reliable service
I appreciate the friendly service that was quick and reliable.
Brad P. from Hermitage Hills Brake & Auto responded on 06/02/2025 02:59 PM

Thnaks for giving us a try, we appreciate the business


DA
gravatar
DAPHNE A.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
SUPERB!!!
Always excellent service, courteous and detailed staff, and superb knowledge of any and all vehicles

CI
CHASE I.
Hermitage, TN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/31/2025
verified customerVerified Customer
3
Flat tire - valve stem messed up now
I got my oil changed yesterday- went home and came outside and my rear left tire was flat. I aired up and it was leaking from the valve stem itself. I had valve stem caps on all 4 tires when I came in for the oil change. I was told my tire pressure was checked at time of oil change so my cap was never replaced and now the valve stem needs to be replaced in order for my tire to hold air. These tires are new. Please fix this
Brad P. from Hermitage Hills Brake & Auto responded on 06/02/2025 03:04 PM

Sorry about the issue you had with your truck, if you bring it back by we can take a look at it at no charge. thank you for the business and review


AS
gravatar
ANDY S.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Reliable, knowledgeable men
I have been a customer for a couple of years. I am satisfied with their work and prices.
Brad P. from Hermitage Hills Brake & Auto responded on 05/30/2025 10:35 AM

Thank you for being a loyal customer and for taking the time to review us


KS
KEN S.
Mount Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Great Service
I had a custom exhaust system installed.
The job was done later the same day and at half the cost I was quoted from another shop
Brad P. from Hermitage Hills Brake & Auto responded on 05/30/2025 06:49 AM

Thanks for giving us a try, appreciate the review


FF
gravatar
FRANKLIN F.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great job
Always a great experience to visit Hermitsge Hills. Professional and highly knowledgeable staff, from the front desk to those in the work area. Waiting time was just as promised.
Brad P. from Hermitage Hills Brake & Auto responded on 05/29/2025 03:04 PM

Y'all are awesome, thank you for the business 


Displaying Review 1 - 15 of 2285 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.