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Hillsboro Village Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,134 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores™
4.5
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty. Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(615) 298-2079
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1820 21st Ave S Nashville, TN 37212
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Hillsboro Village Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,134 Reviews)
Write a Review
Recent Reviews
JS
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Jordan S.
Nashville, TN
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent service
Very friendly staff. Excellent service. Would recommend & return.
LS
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Luke S.
Nashville, TN
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Battery check + replace
They checked my battery and found out it died and needed replaced and gave me a great deal on an interstate battery and installed it on the spot within 20 minutes! Great service and professionalism!
SM
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Shane M.
Nashville, TN
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Same Day Service
This was my second positive experience with Hillsboro Village Auto Service. I called them in the morning, and they had my vehicle back to me that afternoon. And each time I leave their shop, I am confident the problem is resolved. I really appreciate their customer service and their work!
PM
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Perry M.
Nashville, TN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Completely trusted
Over the years I have appreciated their unfailing honesty and willingness to help me make decisions about major repairs: when they are urgent and when they can wait. It’s worth everything!
Verified Customer
Nashville, TN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent service and expert work.
Hillsboro Village Auto is a most trust-worthy garage. I have been client for years ; my cars have been expertly serviced and I have been able to keep them running for over a decade.
RM
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Richard M.
Nashville, TN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Jen and Brent have become like my automotive family!
Hillsboro auto service is one of the last great local service centers in Nashville. Jenn and Brent will always give you a square deal. Thanks so much!
CF
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Cindy F.
Nashville, TN
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Excellent service and attention to detail.
New to area and found Hillsboro Village Auto Service, a locally owned business in operation for more than 30-years. From the front desk to the mechanics, they did not disappoint. Their meticulous and deliberate system for collecting data from the customer, what you want done, and then repeating back your information along with a price quote was something I had not experienced before. Love, love, love the way they do business. I consider myself a loyal customer after one visit!
DB
Donald B.
Covington, GA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Car is finally fixed
Our van had to be towed in, broken down in traffic, overheating due to loss of coolant. They diagnosed the problem and recommended repairs which I authorized. We had to return to traveling immediately as we were "just passing through". We've now completed our trip, an additional 350 miles since the repairs, no coolant loss, no overheating, no issues whatsoever. And repairs were done quickly, obviously without an appointment. Thanks for the great service!
AH
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Alex H.
Nashville, TN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Quick Service, Clear Communication
I had multiple people recommend Hillsboro Village Auto to handle the maintenance and service for my 2020 Ford F-150. I’m happy to say that I’ll now recommend them, as well. Look forward to bringing my truck back the next time I need a tune up.
Verified Customer
Nashville, TN
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Quick Service
Excellent customer service
SJ
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Stan J.
Nashville, TN
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Always a good experience
Accurate analysis, timely repair, cost conscious. Great communication
LT
Laura T.
Nashville, TN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Epitome of service
I am new to Nashville and my car broke down. In five minutes Brett told me to come on down. It was new years and he stayed to take my car in. And ordered parts for alternator battery and drive belts. He repaired my car the same day. He was honest thorough and so committed to helping and his craft
BC
Bart C.
Saint Albans, MO
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Honest and fair
In from out of town, they quickly got me in during the holiday. They communicated the issues well and were timely in their diagnosis and resolution.
JC
Jon C.
Nashville, TN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Wonderful!
They were about to close, but they stayed and fixed my tire. Very nice!
Verified Customer
Nashville, TN
Chevrolet Spark
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Helpful
The owner was very kind and helpful in working on my car and explaining the issues. I felt that they are a honest business and put the customer first!
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