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H.I.S. Automotive Services LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(417 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

H.I.S. Automotive Services LLC is a family owned auto repair and preventative maintenance shop that proudly instills local Roseburg values in every service we complete. We always focus on our customers’ safety and best interests. This extends to the quality parts that we use, such as those sourced from Advance Auto Parts, Federated Auto H.I.S. Automotive Services LLC is a family owned auto repair and preventative maintenance shop that proudly instills local Roseburg values in every service we complete. We always focus on our customers’ safety and best interests. This extends to the quality parts that we use, such as those sourced from Advance Auto Parts, Federated Auto Parts, and other reputable sources. Our ASE-certified techs regularly pursue continuing education courses so that we can consistently provide our clients with an amazing overall experience. Regardless of the type of service that your car needs today, you can trust our mechanics to impress you with a job well done. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(541) 492-1599

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1721 SE Stephens St Roseburg, OR 97470
H.I.S. Automotive Services LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(417 Reviews)

BV
gravatar
Brian V.
Glide, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2026
verified customerVerified Customer
8
Waiting for a fan
I had an appointment to replace a fan which was to take about a half hour so I walked to a nearby coffee shop for them to tell me when it was done. After 2 hours I called for an update and was told the part was defective so they had to get another one which had just arrived. Since it was lunch time, it wasn’t finished until about a total of about 4 hours. I appreciated them not putting in a defective part and the fan seems to be working great. They also warrantied the part for two years. I wish they would have been more proactive on their communication about the delay so I could have called a friend to pick me up so I could do other errands instead of waiting in the coffee shop.
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