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SureCritic / Hyundai Dealer / Hyundai of El Paso
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Hyundai of El Paso

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8,860 Reviews)
55
Write a Review
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Score Details

5 stars
75%
4 stars
10%
3 stars
5%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
682
Total ReScores™
4.8
ReScore™ Average
55
Net Promoter Score ®

Business Details

About

Hyundai of El Paso in El Paso, TX looks forward to serving your Hyundai needs. Our expert Service & Parts staff are here to assist customers in keeping their Hyundai vehicles in great shape. Call us today! Hyundai of El Paso in El Paso, TX looks forward to serving your Hyundai needs. Our expert Service & Parts staff are here to assist customers in keeping their Hyundai vehicles in great shape. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(915) 881-0300
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:30 PM
Tue
7:00 AM - 8:30 PM
Wed
7:00 AM - 8:30 PM
Thu
7:00 AM - 8:30 PM
Fri
7:00 AM - 8:30 PM
Sat
7:00 AM - 7:00 PM
Sun
closed
* Mountain Time (Us & Canada)
8600 Montana Avenue El Paso, TX 79925
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8,860 Reviews)
Write a Review
Recent Reviews
GS
gravatar
Gustavo S.
El Paso, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2026
0
Category: Service
Dealership and Hyundai don’t care they are selling bad cars
If I could I would give them 0 stars. I bought a 2024 Santa Cruz with the 2.5 turbo I have had so much trouble with it. It has had two remanufactured transmissions and it still having shift issues. I also had to take the vehicle in because the steering wheel was shaking. They rotated the rotors and it happened again they replaced the rotors. Then I had issues with the retractable tonneau cover they replaced it. I was having issues with the radio they had to reprogram it. They supposedly do an inspection of the vehicle they never said anything about my right shock leaking I had to point it out to them. They opened a new dealership on the east side. I took it there because the gas cap broke. They inspected the truck and didn’t notice that same right shock was leaking again. When they put it up on the lift they saw that both of them were leaking. They replaced it again. They also replaced the backup camera because it was blacking out. I am tired of going to the dealer. They tell me don’t worry your vehicle is under warranty. Yes that’s nice but who’s going to pay me for all the time i have wasted taking it and dropping it off and picking it up. This is crazy. Don’t ever by a Hyundai.
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Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
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Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
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Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
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Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
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4.5
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Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
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