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J & C Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(958 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(630) 968-9827
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
821 Ogden Ave Downers Grove, IL 60515
Get Directions
J & C Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(958 Reviews)
Write a Review
Recent Reviews
KH
Kelly H.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
A+ Team
Mike and the J&C team are the best. We have taken multiple cars to them over the years and have always been treated kindly and fairly. They always do a great job in a timely manner.
KC
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KRIS C.
Downers Grove, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Wonderful service, as always!!!
Very honest service & comparable prices!!!
Verified Customer
Downers Grove, IL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
New brakes, oil and battery.
New rear brakes Battery Oil and safety check. Thorough and quickly done
AF
Alice F.
Illinois
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
Category: Service
Alice said they actually went and did her emissions testing for her, they were nice and friendly.
Recommended
HM
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HOWARD M.
Illinois
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Another successful repair visit
I normally do my own car repairs but when repairs are beyond my expertise I go to J&C. I find they are very knowledgeable, polite, professional and trustworthy. Have been going there for 30 years and highly recommend them to others as well.
JV
John V.
Illinois
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
Category: Service
John said he thinks they are convenient, fast, and they have the best interest of the customer in mind. He added that he enjoys working with Mike.
Recommended
MT
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Mark T.
Westmont, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Consistent quality service at a fair price
J&C never disappoints. They were able to get me in same day when my hood wouldn't open, and I needed an oil change. J&C always provides quality work and customer service all at a fair price.
TB
Thomas B.
Downers Grove, IL
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Car repairs
We appreciate the expertise of J&C auto repair. From scheduling to full service for the mechanical needs of our cars, we have always trusted J &C Auto to take excellent care of our vehicles.
PH
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Paul H.
Downers Grove, IL
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Great Service @ a fair price
I have been taking my cars to J&C for over 30 years always had a great experience
FS
Frank S.
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Excellent Service!
Excellent service and explanation by Mike!
Excellent repairs!
Joe, Mike, a. from J & C Auto Service responded on 06/17/2025 01:00 PM

Thanks for taking the time to give us such a great review and for your continued trust.

JP
gravatar
Jeff P.
Woodridge, IL
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always great service
Been going to J and C for quite a few years now, always honest, not your typical pushy type place that tries to sell a service you really don't need. They really care about your vehicle, and even courtesy check your tires, battery, charging system, ect, whenever I bring any vehicle in for service.
Joe, Mike, a. from J & C Auto Service responded on 06/17/2025 12:59 PM

Wow! Thanks for the terrific review! We always love to hear from our long-time faithful customers. Our goal is for our customers to have a positive repair and maintenance experience. Our technicians take great pride in their work to make sure they’re meeting and exceeding customer expectations. Your praise of our shop and its people is most gratifying. We value the trust you place in us and appreciate your business. Thank you for the great review!

SL
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Sonia L.
Downers Grove, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Customer service is spelled J&C!
The employees are always so accommodating from the time you walk in. The fact that I was driven home was great.
Joe, Mike, a. from J & C Auto Service responded on 06/17/2025 12:51 PM

We are so grateful for your kind words and support. Thank you for choosing J & C Auto Service. Your feedback motivates us to continue providing exceptional service to all our customers. We look forward to seeing you in the future.

KW
Kate W.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Service (brakes&belt&oilchange all in one)
Ability to get me in fast, get the problems I was having solves and then some. Great and timely communication. Couldn’t ask for a better place to get work done on my vehicles.
Joe, Mike, a. from J & C Auto Service responded on 06/17/2025 12:38 PM

Thank you for your kind remarks! Our goal is always to get your vehicle repaired as soon as possible because we know how important your transportation is. We enjoy building long term relationships with our customers. Your support means the world to us. We look forward to working with you again in the future!

YM
YOUSEF M.
Downers Grove, IL
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
GREAT PLACE!!!
J&C is a fantastic place to take your vehicle for service. The staff is courteous, knowledgeable, and honest. Always provide you options for your repairs and reasonable prices. Overall, you can feel good knowing your vehicle is in good hands. Support your local businesses and they will support you in return!!!
Joe, Mike, a. from J & C Auto Service responded on 06/17/2025 12:32 PM

Thank you for the great review! Your satisfaction is our number one priority. Thank you for giving us the opportunity to serve you. Our customer’s concerns are important to us and our goal is always to offer a positive auto repair and maintenance experience. We value the trust you have placed in us. Thank you for choosing us.

BS
Bryan S.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great Guys and Great Service
Trustworthy business that I would highly recommend!
Joe, Mike, a. from J & C Auto Service responded on 06/17/2025 12:27 PM

Thank you for recommending our business. Your trust and support mean the world to us.

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