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Jackson Automotive Specialist, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,827 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(972) 771-5791

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
608 White Hills Dr Rockwall, TX 75087-5519

Affiliations

ASE
ASE - Master Certification
Jackson Automotive Specialist, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,827 Reviews)

BC
BRUCE C.
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2026
verified customerVerified Customer
10
Quick Fix on Steering Issue
The Team at Jackson Automotive is second to none. On Wednesday, I noticed the steering on our 2015 Sequoia was not returning to center after making a turn. My wife was going to be driving to Atlanta the next Tuesday, so I called Jackson Automotive and asked if it could be diagnosed and repaired by Monday. They responded, "Bring it in." We took it in and it was ready on Monday and at a reasonable price. My wife left for Atlanta on Tuesday moring on time. This is the 2nd time they have saved us. Two winters ago we were going to drive to Colorado to visit our daughter and a week of skiing. Due to a bad oil change the engine needed to be rebuilt. Again, Jackson took it in and had the engine rebuilt in time for the trip and for a resonable price. These aren't the only times I've used Jackson Auto. I've been a loyal customer since we moved to Rockwall in March, 1998! Over 28 years!
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