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Japanese Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(272 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more

Categories
Auto Maintenance, Import Auto Repair, Oil Change
Contact
(678) 541-5700

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2355 Mall Of Georgia Buford, GA 30519
Japanese Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(272 Reviews)

BR
gravatar
BRUNO R.
Buford, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
verified customerVerified Customer
0
Failure to resolve outstanding repairs
Richard and the Japanese Auto Repair Team,

I am writing to address the ongoing issues with my 2020 Ford F-150, which was initially serviced by your shop on April 3, 2025. Despite paying $1,430.38 and being informed that the repairs were complete, the vehicle was returned to me with unresolved problems, including the check engine light remaining on.

Under the Georgia Fair Business Practices Act (O.C.G.A. § 10-1-390 et seq.), returning a vehicle as repaired when it still has unresolved issues could be considered a deceptive practice. Given this, and considering that I have incurred additional expenses such as vehicle rentals from Hertz and faced potential safety risks, I expect the remaining issues to be resolved promptly and without further charges.

I appreciate your immediate attention to this matter and look forward to a swift and satisfactory resolution.

Thank you,
Bruno Dos Reis
813-970-6519
brunopdosreis@yahoo.com
SHAD H. from Japanese Auto Repair responded on 04/25/2025 01:22 PM

Thank you for taking my call. I'm glad we were able to resolve this matter. I will have SureCritics send you another review for rescoring.

Thank you
Shad H

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