business image

Japanese Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(261 Reviews)
87

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more

Categories
Auto Maintenance, Import Auto Repair, Oil Change
Contact
(678) 541-5700

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2355 Mall Of Georgia Buford, GA 30519
Japanese Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(261 Reviews)

RM
gravatar
RANDY M.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2025
verified customerVerified Customer
10
Knowledgeable Staff, Reliable Service, Every Time
I’ve had an excellent experience with this service center. The staff is always friendly and courteous, and they take the time to explain the needs of my car clearly. I really appreciate how they inform me of their findings so I can plan ahead and schedule any necessary work without surprises.

The quality of service is consistently outstanding—they do a great job keeping my car in top condition. The customer lounge, restrooms, and beverage bar are spotless and professionally maintained, which makes waiting much more comfortable. Snacks are provided, and the overall environment feels welcoming and well cared for.

One detail that really stands out is their helpfulness with rentals. On occasions when I’ve needed to return a rental car, they’ve gone above and beyond by dropping me off at the rental agency. That kind of service shows they truly care about their customers.

I highly recommend this service center for anyone looking for knowledgeable staff, excellent car care, and a customer-first experience.
SHAD H. from Japanese Auto Repair responded on 11/22/2025 10:13 AM

Thank you so much for the incredible review!
We’re grateful you’ve had such consistently positive experiences with us. Our team truly strives to be friendly, knowledgeable, and transparent, so it means a lot to hear that you value the time we take to explain your vehicle’s needs and help you plan ahead.

We’re also glad you enjoy our customer lounge and amenities—keeping the space clean, comfortable, and welcoming is a priority for us. And thank you for mentioning our rental-car assistance! We know how stressful car repair days can be, so we’re always happy to help make the process smoother in any way we can.

We sincerely appreciate your recommendation and your trust in our team. We’re here whenever you need us, and we look forward to taking care of your vehicle for many years to come! 🙏🚗💙

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