People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At Japanese Auto Repair the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At Japanese Auto Repair the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more
Verified CustomerThank you so much Jerry, for taking the time to share such a detailed review (again) and for trusting us with both your Toyota Tundra and your wife’s Nissan. We truly appreciate your continued support.
Our goal is always to provide honest diagnostics, quality repairs, and fair pricing. We're glad our team was able to quickly identify that the window issue only required a reset rather than unnecessary parts, and that we could get the O2 sensor replaced and your vehicle back on the road the very next day.
Stories like yours are exactly why we focus on transparency and doing what’s right for our customers. It means a lot to hear that you trust us with your family’s vehicles and that you’re willing to recommend us to your friends and family.
Thank you again for the kind words and for being part of the Japanese Auto Repair family. We’re always here whenever you need us! 🚗🔧
Just the other day, my wife had a problem with a window on her Nissan. I was away at work and she decided to take her car to the Premier Nissan Mall of Georgia Dealership on Buford Drive. She informed them that she had an engine light on and all the widows periodically would not roll up or down all the way.
They charged my wife a diagnostic fee of 185.00 for each identified issue, with other fees and tax that came to $381.00 (includes a charge for credit card usage for payment). As part of their assessment, they determined that only 1 window motor needed to be replaced and the O2 Sensor needed replacing. In addition, they provided quotes for replacing the tires and wheel alignment. The total repair for the two issues we brought the car in for came to approximately $1,450. If my wife would have agreed to the other suggested quotes for tires and the alignment, the total would be $2,234.02!!!
That's ridiculous!!!!
$862.26 for replacing one motor, when all the windows in her 4-door car was having problems.
Thank goodness I was able to go with her to discuss their assessment.
I advise my wife we need to take her car to this Japanese Auto Repair, which I've used many times before.
After dropping the car off, Japanese Auto Repair informed us that they just simply reset the window control mechanism, which resolved all the problems with the windows not going up and down correctly. This was done at no charge ($0) to us. Next, they required the part (O2 Sensor) which they would have on hand the next day. Next day, as promised, they called and informed me that my wife's car was repaired and ready for pickup.
I am very pleased with the service we get from this location and will send my wife, our kids and all our friends there for all future service activities on her car.
If you want quality auto service performing your Japanese vehicle, then I recommend using Japanese Auto Repair!!!
Just to conclude this review, I want to share what it cost to actually resolve the problems with my wife's car.
The total repair cost from Japanese Auto Repair was $301, which was less than what my wife had to pay the Dealer's incorrect diagnostic fee ($380).