Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
documents - everything was not included. Engaged in false advertising by listing an Internet coupon on the estimate, then claiming it did not exist - it is still on their web site. Harassed and preyed on my 76 yeat old husband's emotions. I am reporting these things to consumer protection, bbb, and possibly Wesh 2 news if they are interested. Will never buy a new car from anyone again. Horrible people!