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Jock's Exxon

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Service Station, VA Inspection/Emission Station, TOP TIER Gasoline Retailer Service Station, VA Inspection/Emission Station, TOP TIER Gasoline Retailer

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(703) 777-3541

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
104 W Market St Leesburg, VA 20176
Jock's Exxon's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)

TB
Tracy B.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Spoke with Tracy's brother. He said every time they have maintenance or services done, the service is great and they leave satisfied.
Recommended
The Team A. from Jock's Exxon responded on 07/05/2025 09:39 AM

It sounds like your brother knows a thing or two about getting the royal treatment at our service center! We're pleased to hear that you both have had such a positive experience with our maintenance and services. Our team works hard to make sure every visit is smooth and satisfying. If you ever need us again, we’ll be ready to roll out the red carpet once more!


EP
Edwina P.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Edwina said great customer service and wonderful service.
Recommended
The Team A. from Jock's Exxon responded on 06/21/2025 09:40 AM

We appreciate you taking the time to share your experience with us. It’s fantastic to hear that our team provided great customer service and that you enjoyed our services. We strive to keep our customers smiling, and your feedback lets us know we’re on the right track. Here’s to more wonderful experiences ahead!


MP
Maritza P.
Purcellville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Maritza said the price was reasonable and the customer service was excellent.
Recommended
The Team A. from Jock's Exxon responded on 06/19/2025 09:40 AM

We're delighted to hear that you found our prices reasonable and our customer service hit the mark! Our team takes pride in making every visit a pleasant experience, and it sounds like they were on their A-game during your time with us. We appreciate your support and look forward to serving you again in the future!


NE
Nina E.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Nina said everyone was so nice and helpful on top of everything, and the price was fair. Very personable.
Recommended

JM
Jim M.
Harpers Ferry, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Jim said they do a good job.
Recommended

SF
Steffany F.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Steffany said they are very quick to alert her on the things that needed to be done, good communication.
Recommended
The Team A. from Jock's Exxon responded on 04/24/2025 09:39 AM

We appreciate you taking the time to share your experience with us! It sounds like our team is doing a great job of keeping you informed and on top of everything that needs attention. Good communication is key, and we’re glad to hear it’s working well for you. We’re here to help, so if there's anything else you need, just give us a shout!


BR
Bowen R.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Bowen said everything was great except he would have liked them to have ordered the part that he needed for his vehicle from the place where he purchased his vehicle. Instead of costing over $900, it would have only been only a little over $500. Roger and the rest of the staff were great.
Recommended
The Team A. from Jock's Exxon responded on 04/14/2025 09:41 AM

We appreciate your feedback and are glad to hear that Roger and the team made your experience a positive one. It's always our goal to provide great service, and we'll definitely take your point about ordering parts into consideration. It's just one of those things that can give us a bit of sticker shock! We hope to keep improving and look forward to serving you in the future. Safe travels!


FA
Fritz A.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Fritz said they gave him good service and they answered his questions.
Recommended
The Team A. from Jock's Exxon responded on 04/11/2025 09:41 AM

It’s wonderful to hear that you had a positive experience with us! Our team always aims to provide helpful service, and it seems they hit the mark. If you have more questions in the future, don’t hesitate to come back—after all, we love to chat!


PL
Peter L.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Peter said he likes the way Roger does the work. Peter said he is transparent and has great pricing. He is honest with him, and Peter trusts him.
Recommended
The Team A. from Jock's Exxon responded on 03/20/2025 09:42 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team, especially Roger, has been able to earn your trust with transparency and great pricing. Honesty might not be the flashiest quality, but it's certainly one we value around here. If there's anything else we can do to make your experience even better, feel free to let us know!


FD
Fries D.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Dave said they did a great job for what he needed done.
Recommended
The Team A. from Jock's Exxon responded on 03/10/2025 09:38 AM

We're glad to hear that Dave felt we did a great job! Our team always aims to knock it out of the park when it comes to customer needs. If there's anything else we can assist with, just give us a shout—our team is here and ready to help.


AA
Alexa A.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Alexa said they are quick and easy.
Recommended
The Team A. from Jock's Exxon responded on 03/10/2025 09:38 AM

We appreciate you taking the time to share your experience. Quick and easy is music to our ears! We strive to keep things running smoothly, so it’s great to hear we hit the right note for you. If there's anything else on your mind, don't hesitate to reach out.


AH
Ann H.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Ann said they were punctual and everything was good.
Recommended
The Team A. from Jock's Exxon responded on 02/27/2025 09:39 AM

We truly appreciate your feedback! It's great to hear that our punctuality and service met your expectations. We aim to run like a well-oiled machine, and it seems we hit the mark. If there's anything specific that stood out during your visit, feel free to share—our team loves to hear about the details that made your experience enjoyable!


DR
David R.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
David said they received good service.
Recommended
The Team A. from Jock's Exxon responded on 02/10/2025 09:38 AM

We appreciate your feedback on the service you received! It's great to hear that our team was able to meet your expectations. We're always aiming to keep our service levels as high as the gas prices (hopefully without the latter!) Your support means a lot to us.


KC
Kim C.
Berryville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Kim said it was very quick and easy.
Recommended
The Team A. from Jock's Exxon responded on 01/23/2025 09:37 AM

We’re glad to hear that your experience was quick and easy! It sounds like we might be in the running for the fastest pit stop around. If there's anything more we can do to keep that momentum going, let us know!


HL
Holly L.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Holly said they did a great job, she needed brakes, it was a good price and they got it done quickly.
Recommended
The Team A. from Jock's Exxon responded on 01/13/2025 09:38 AM

We appreciate you taking the time to share your experience! It’s always nice to know that our team could get your brakes sorted out without making your wallet weep. Speedy service and good prices? Sounds like a win-win! If your brakes ever need more love again, you know where to find us. Safe travels!


Displaying Review 1 - 15 of 31 in total
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