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Johnson's Auto Care, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(847 Reviews)
95
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Johnson's Auto Care, Inc. is your local full service Automotive Maintenance and Repair Facility and comprehensive tire store in North Conway, New Hampshire. Our philosophy is simple: we always deliver, and we always exceed customer expectations. We specialize in General Automotive Maintenance, Tires, Transmission Diagnostics & Repairs, Johnson's Auto Care, Inc. is your local full service Automotive Maintenance and Repair Facility and comprehensive tire store in North Conway, New Hampshire. Our philosophy is simple: we always deliver, and we always exceed customer expectations. We specialize in General Automotive Maintenance, Tires, Transmission Diagnostics & Repairs, and much more. Johnson's Auto Care... "What an Auto Service Experience Should Be".

With brand name tires like Continental®, General®, Michelin®, and more, we know you'll find what you need. We have built our reputation on years of quality in the Mount Washington Valley and are well known for our customer satisfaction and great service! ...more

Categories
Car Maintenance, Repair Shop, Tire Sales and Repair
Contact
(603) 356-7051
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
577 Eastman Rd Po Box 3116 Center Conway, NH 03813
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Johnson's Auto Care, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(847 Reviews)
Write a Review
Recent Reviews
CN
gravatar
Cynthia N.
North Conway, NH
Toyota Prius
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2025
verified customerVerified Customer
9
Check engine light
After the check engine light reappeared 3 days after a service to remedy the problem they brought the car in without an appointment and performed further diagnostics and apparently discovered a second fuel system leak. Hopefully this will solve the problem.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/15/2025
5
Check Engine Light
I understand that sometimes it is difficult to diagnose a problem with an automobile but after spending more than $800 on this "check engine light" problem and having heard from Mike that the causing issue was found I would have expected a much better outcome. The car was serviced on Wednesday, we picked it up on Thursday. It was used on Friday, not at all on Saturday and the check engine light was back on Sunday morning.
Elicia B., Office Manager from Johnson's Auto Care, Inc. responded on 12/16/2025 11:23 AM

Thank you for taking the time to share your experience. We completely understand how frustrating it is to see the check engine light return after the work that was done, especially after the time and investment involved. Once you contacted us about the light coming back on, we immediately scheduled an appointment to have the vehicle come back in so we can fully diagnose and take care of the issue. Please know we fully stand behind our work and are committed to getting this resolved for you. We appreciate your patience and the opportunity to make this right and hope you will reconsider your review. 

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

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