business image

JT Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(273 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

Categories
Contact
(801) 466-3763

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
8584 SOUTH 700 EAST SANDY, UT 84106-2326
JT Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(273 Reviews)

TS
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Timothy E.M S.
Salt Lake City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
10
Keeping a old friend going
I have known Joe and his wife since since the good old days of coaching basketball at St.Ann's when one of his daughters was on my team. I remember taking my vehicles to his old location and was happy with the work done. They still run. I have not seen him in over ten years until I took my Jeep Cherokee XJ to him last month. I have had this jeep for over 25 years, in great shape with 295,000 miles on it and have done pretty much any work on it myself but there are things I cannot do. I had a pinion seal leaking bad on the steering box and a ticking noise from the engine itself. I did not have the experience diving deep into those issues ergo felt that Joe's knowledge would do best. A day after I left my Jeep there at his location I had a call telling me that I would be better to have the original steering box replaced since it had some play in it then to have the seal itself replaced. I agreed to that since I knew the cost would not be that much different overall. I was also told that the ticking was from bad lifters and that I was only running on two good lifters. I told him that I had that ticking issue for some time and I felt fortunate I did not damage the cam or anything else in that 4.0 engine. They did great work in resolving the issues plus also replacing the motor and trans mounts that they also recommended that i also knew needed to be done. I had my Jeep back in a week and It has been running much better and I plan on returning soon to have break work done or anything else for that matter. I appreciate knowing that the work needed is what you need and not trying to sell what is not needed. This Jeep has been very dependable never breaking down other than a flat tire and I do a lot of driving in it especially at times from here to Montana. I strongly recommend Joe and his team for auto repair.

RG
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Ryland G.
Salt Lake City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2023
10
Keeping My Old Truck Running
These guys have tons of experience with older trucks because they own older truck themselves! I've taken my truck to a few shops with tricky electrical issues on and off over the years and the problems always seem to come back. It's been over 7 months and I have zero electrical problems. I thought this repair definitely earned a review! Highly Recommend!

EM
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Erick M.
Salt Lake City, UT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/30/2022
0
Poor quality service
I hate this place so much. They have had to refund me over $2500 worth of water pumps alone cause they couldn't figure out how to fix it properly. I've been going here for over 2 years and they keep replacing my pumps without fixing the underlying problem. I had to take my Toyota to Toyota for them to do it right. They once put on new brake calipers for me and one fell off on the way home and started grinding and smoking, then they sent a tow truck for me and left me stranded to find my own way home. Joe stuck on some really cheap calipers that have since rusted completely over and the ABS sensors keep going out now. I started going to McNeils Auto Care, and so far they have been a miracle by comparison.

KR
Kristin R.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
verified customerVerified Customer
Category: Service
Kristin said that they got her in quick and did what needed to be done.
Recommended

TS
Travis S.
Utah
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customerVerified Customer
Category: Service
Travis said they were really helpful, got everything taken care of, and great experience.
Recommended

RP
Richard P.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
verified customerVerified Customer
Category: Service
Richard said they are about the best mechanics he has ever had.
Recommended

PT
Peter T.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
verified customerVerified Customer
Category: Service
Peter said the owners are great people and they take good care of his vehicle.
Recommended

ES
Emily S.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020
verified customerVerified Customer
Category: Service
Emily said she brings all of her vehicles here and she really likes their business.
Recommended

TH
Tabitha H.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Service
Tabitha said staff gives honest fair prices, she continues faithfully year after year.
Recommended

GV
George V.
Salt Lake City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Service
George said they are super all the way around.
Recommended

SR
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SANDY R.
Sandy, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Problem resolved
Alarm was going off repeatedly without provocation Audio disabled and now no Loud alarm to disturb neighbors, etc.!
Recommended

JM
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JERRY M.
Salt Lake City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customerVerified Customer
excellent service personnel at a fair and honest price.
I have been going to JT Automotive for over 20 years. During that time they worked on several different cars of mine and they have always provided excellent service. They have always been professional, very knowledgeable, fair and extremely honest. They now work on my children's cars and I have recommended them to numerous friends and relatives. I highly recommend them!!
Recommended

KP
Kaysome P.
Herriman, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customerVerified Customer
Category: Service
Kaysome said the staff was good. He didn't have to wait too long, he was in and out and they told him what kind of oil to use.
Recommended

AC
Andrew C.
Utah
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2020
verified customerVerified Customer
Category: Service
Andrew said that they did a good job but it took longer than he expected. He called them Saturday for a key fob but he hasn't heard back.
Recommended

AR
Audrey R.
Utah
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Service
Audrey said the staff are always the best.
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