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Keeler Collision Center

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(27 Reviews)
53
Write a Review

Score Details

5 stars
71%
4 stars
8%
3 stars
9%
2 stars
3%
1 star
6%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
53
Net Promoter Score ®

Business Details

About

Make Your Vehicle Repairs That Much Easier
Welcome to Keeler Collision
At Keeler Motor Car Company we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as Make Your Vehicle Repairs That Much Easier
Welcome to Keeler Collision
At Keeler Motor Car Company we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible.

That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. ...more

Categories
Collision Repair, Auto Body, Body Shop
Contact
(518) 586-5713
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1111 Troy-Schenectady Rd Latham, NY 12110
Get Directions
Keeler Collision Center's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(27 Reviews)
Write a Review
Recent Reviews
SC
gravatar
Stephanie C.
Mercedes Benz E-Class E300 4MATIC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
verified customerVerified Customer
0
Collision repair
I am highly upset with the way I was treated at Keeler Mercedes. My car was vandalized while on a trip to NYC, so i called my insurance agent to get a claim started. I received several referrals to collision shops in the area, but decided go with Keeler. Big mistake! At first, the interaction with Bailey(customer rep) went well, but things took a turn for the worst when i picked up my vehicle on 5/7/25. Firstly, the vehicle had several areas that were not addressed, in addition to new damages that were not there when I dropped off the vehicle. Also, the inside of the vehicle had a very bad smell. Clearly the job was rushed and handled poorly. Bailey was apologetic, and admitted that her team dropped the ball, and said, “I would never deliver a vehicle that is in this condition to a customer”. She advised me to take the vehicle home, and said she would call me with a plan in a couple of days. The call never happened. So, I ended up calling Keeler to follow up, and spoke to two of her bosses. They were both dismissive and rude! I was told that a supplementary claim would be submitted to Geico for the areas that was missed but the other areas are not on them. Bad business practices! I will be reporting this experience to the Attorney Generals office as well.
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