Founded in 1992 as the Emissions Clinic, Lake Arbor Automotive & Truck moved in 2006 to its current location at 9146 Marshall Place in Westminster, Colo., with a state-of-the-art facility designed for maximum customer comfort.
A multiple recipient of a Better Business Bureau’s Gold Star Award, Lake Arbor Auto won the BBB’s coveted
Founded in 1992 as the Emissions Clinic, Lake Arbor Automotive & Truck moved in 2006 to its current location at 9146 Marshall Place in Westminster, Colo., with a state-of-the-art facility designed for maximum customer comfort.
A multiple recipient of a Better Business Bureau’s Gold Star Award, Lake Arbor Auto won the BBB’s coveted Torch Award for Martketplace Trust (Small Business) in 2010 and then received the prestigious 2012 Bill Daniels Ethics in Business. Lake Arbor Auto has won seven major awards over a four-year period, all of which recognized the shop for its focus on customer service and business ethics. The company’s slogan is “We do the right thing for you … every time,” and employees can provide examples of the ways in which they abide by that slogan every day.
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- Fair market oil changes
- great for low maintenance vehicles
- probably great for trucks
- they try to make it right when confronted
Cons:
- will absolutely use mismatching parts (control arms)
- just did strut work because I mentioned the word struts
- when I got my car back, the brakes were rubbing against my wheel hub
- they fixed that (thanks)
- car came out of alignment within a month
- they re-replaced my wheel hub (thank you)
- still not aligned
- finally took it to a different shop, this shop realized the real problem -- CONTROL ARMS
- my struts weren't actually bad 😭
- Lake Arbor replaced a SINGLE control arm years ago and used a MISMATCHING PART (I now have photo evidence)
- this NEW shop realizes this, but then replaces BOTH control arms WITH Tie Rods for about the price that Lake Arbor charged years ago for a SINGLE Control arm with with Tie Rods.
At this point all of my loyalty to Lake Arbor is gone.
I am sure this shop is great for mundane or typical vehicles. I think they absolutely mean well. But they are on the higher end of pricing and just didn't do my vehicle justice.
Good luck.