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LaPointe's Automotive Solutions

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(218 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements. Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements.

Categories
Auto Repair, Tire Sales and Repair, Import Auto Repair
Contact
(910) 346-2886

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
337 Henderson Dr Jacksonville, NC 28540
LaPointe's Automotive Solutions' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(218 Reviews)

SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Amazing
First time going to LaPointe and everyone was very nice, welcoming and straight to the point on what was wrong with my car. Was quoted about an hour for my car to be fixed and was done faster than that! I was even showed what was wrong and how serious it was. I’ll definitely be going again next time something happens to my car!

Verified Customer
Swansboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Service is always great and will keep going back when I have car issues.
Took my car to LaPointe’s cause of AC issues. Not cooling at all. My AC is working again and feels great. Whenever I take my car for service Mr. Brian makes sure your vehicle is repaired in a timely manner. Very polite and always makes sure his customers are taken care. His mechanics do a great done. Everybody is great and provides great customer service.

Verified Customer
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Great!
Great service, first time being here and the staff was so nice!

CC
CHANDLER C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
I dropped off for electrical concerns.
These guys fixed my vehicle in a timely manner while also discovering previous mechanics were wrong about some things and saved me money in the long run. 10 outta 10 good customer service aswell

LR
LARRY R.
Jacksonville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
8
This repair was completed on time and on budget.
Repair was made on time and within my budget.

GC
GARY C.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2025
verified customerVerified Customer
9
Nice People!
I have a 30 year old 1995 Jeep Wrangler YJ. It can be a challenge sometimes! But LaPointe's is more than capable of dealing with it. Thank you, Brian and team; I really appreciate it!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Reliable and trustworthy business
Have had nothing but great experiences. Timely appointments and explained issues in an easy to understand manner. I trust that they won't take advantage of me as a customer.

JH
gravatar
JAMES H.
Jacksonville, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
I had my vehicle inspeceted
As always they were quick to get my vehicle inspected and notify me of the needed repairs for it to pass that offered to make the repairs but said I could make them and bring the vehicle back when I was ready. I made the repairs that day and took the vehicle back and the inspection was completed promptly. Two thumbs up

RM
ROKISHA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Lifesavers!
We’ve been trying to figure out what’s been wrong with my car for so long! Every place that I took it to in the past either told me that they fixed the problem, and didn’t, or couldn’t figure out what was actually wrong. I brought my car here to LaPointe’s and they already knew what the problem was before even getting my car in the garage. Now my car is driving like it was when I first got it and I couldn’t be more happy about it! The price was way better than I was expecting too. They have a customer in me as long as we live in the state of North Carolina.

ML
MARTHA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Excellence always
Best mechanics in Jacksonville. Professional quality every visit. Keeps my cars up and running!

AC
ASHTON C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Definitely the place to go
Service is great, they're honest, and great prices.

TW
TAMIKA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
I've been using this shop for years.
LaPointe has been servicing my vehicles for years now. Though I have relocated to South Carolina, I have my car serviced when I am in town. They offer quality service. They are consistant and trustworthy.

JL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Awesome
Great job I thought I would be waiting days to get our car back only been here a couple of weeks but that was a great experience with Brian at LaPoints auto curtious and quick thanks again awesome job

RALPH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
8
Honda inspection
Made sure my car is safe. Thanks Brian and guys

DM
DYLAN M.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Ac
Never had a problem here, just got my AC fixed and while I was on the phone with them they had to take the dash out and recommended I change the heater core while the dash is out. They’re experienced and know what they’re talking about.

Displaying Review 1 - 15 of 218 in total
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