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LaPointe's Automotive Solutions

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(143 Reviews)
100
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements. Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements.

Categories
Auto Repair, Tire Sales and Repair, Import Auto Repair
Contact
(910) 346-2886
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
337 Henderson Dr Jacksonville, NC 28540
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LaPointe's Automotive Solutions' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(143 Reviews)
Write a Review
Recent Reviews
PD
PATRICK D.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Exceptional service
Just excellence, friendly service coupled with great skill. Always confident that the service they provide is the best.
EW
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EILEEN W.
Jacksonville, NC
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Auto repair
I highly recommend using La Pointes for any auto need. Great service and prices. As a single woman it's hard to find someone to trust, but they have never tried to sell me something i didn't need.
BW
BRUCE W.
Chevrolet Tracker
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Service was outstanding
LaPointe automotive is the heat!so easy to work with the day I drop my car off with an hour they called me told me what was wrong I told them to go ahead and fix it can my car back the very next day! Thanks again you guys are get
TL
TRACY L.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great service !
Extremely happy we were told about LaPointe’s . Let your next car repair be here! They are very knowledgeable and Brian called everyday to give me an update on my vehicle! Great job LaPointe!
VA
VINCENT A.
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great service.
Outstanding service.
DM
DIANA M.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Tire
Had a flat tire.
It was fixed quickly.
Verified Customer
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great staff and Service
First time customer here.Got Rotors and brakes changed.The service was on point and Brian is the man.Will definitely be back.
NA
NICKOLAS A.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent
Excellent automotive mechanic's, they fixed what I requested, pointed out potential weaknesses of my vehicle and fixed small things without even charging me. Truly a great shop with great people!
JV
JUAN V.
Jacksonville, NC
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Awesome service
Very professional service. Straight to the point and honest service.
DD
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DAVIS D.
Jacksonville, NC
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Radiator Replacement
Brian is very professional, friendly, knowledgeable, and he treats you like Family. Glad to have Him as a Brother.
ML
MARTHA L.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Always Honestly Fantastic
The whole crew is honest, patient and work hard to solve your cars issues. I appreciate that they investigate and are not intimidated with an older vehicle. Best mechanics and management ever. Also they give back to the community!
KC
KENNY C.
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Went in for an ac tensioner and belt
Made my appt and got straight in the mechanic was very good and nice. I will definitely be going back.
KC
KIMBERLY C.
Jacksonville, NC
Dodge Intrepid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Good work
They do very good work don't have your vehicle for a long time prices affordable
BS
BOB S.
Jacksonville, NC
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Best place to take a vehicle in Jacksonville.
As usual great service and fair pricing. Had an 8:00 appointment and they pulled my Terrain in at 7:55 after helping me to walk into waiting room. Only place I would go for anything not covered by dealer warranty. Will be my only place after August. Also only place I take my Acadia.
SH
STEVEN H.
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Amazing work
Brian is one of the most down to earth and honest people I’ve met. The work on my car was quick and flawless. I cannot recommend him enough 10/10.
Displaying Review 1 - 15 of 143 in total
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