Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Verified Customer
Also, they returned the car with a few stains inside that weren’t there when I left it for service.
Finally, I live less than 5 minutes away but they said it was complicated to get a ride home from them so I had to have a friend pick me up and drive me back. They kept the car 3 hours so it seemed too long for me to wait.
When we bought the car they sold us a wonderful service saying it was much better than at other brands but the first visit was disappointing and didn’t meet expectations.