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Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,770 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,770 Reviews)

DK
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Dory K.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
6 month Toyota checkup
Back to MG Auto for my 6 month checkup. My car is now 16 years old and is still in great shape, only needed the basics: oil change, windshield wipers, filter, etc.. John always lets me know what needs to be done and they do it. I’m so grateful for having a shop I can truly rely on.
Bill S. from Morton Grove Auto & Truck Service responded on 05/21/2025 08:09 AM

Thank you so much for your kind words, Dory! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


RM
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Richard M.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Excellent service as always
Easy and quick to schedule appointment. Car was being road tested before I got in my ride home. Got estimate for repair and hour later after mechanic looked at failing parts. Car was repaired at under estimated price and picked up later that day. Great and honest place you can trust.
Bill S. from Morton Grove Auto & Truck Service responded on 05/21/2025 08:03 AM

Thanks for taking the time to leave the review Richard! as always we appreciate your business, hope all remains well, John & Bill. 


BL
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Bonnie L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
I can always trust that my car is in tiptop shape
I don't know much about cars, and with Morton Grove Auto I don't need to -- I know they will give me sound advice on all actions I need to take, and what can I skip -- whether it's new tires, a new battery, or just an oil change. I deeply appreciate their work.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:20 AM

Thanks for taking the time to leave the review Bonnie, as always we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Replaced front control arms, oil and multiple filter changes
Excellent service and worth the trip from the North Shore
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:18 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be the place you come for car repairs. Thank you for your kind words and your business, John & Bill.


RB
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Richard B.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
As usual great service and great price.
They never disappoint. Always get the job done with minimum fuss and maximum honesty and reliability. These guys are a hidden gem in a usually filthy business.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:13 AM

Thanks for taking the time to leave the review Richard, as always we appreciate your support, hope all remains well, John & Bill. 


GK
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Greg K.
Deerfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
great service as usual
In a world where everything changes quickly, some things remain the same. I recently brought 2 vehicles for repair/maintenance to Morton Grove auto. As usual, they were repaired quickly and at a reasonable price. Thank You John and Bill.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:08 AM

Thanks for taking the time to leave the review Greg, as in the past we appreciate your business and continued support, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent service.
Very responsive, convenient and reliable service!
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:35 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, thank you for your kind words and your business, John & Bill.


MN
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Manuel N.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
John and his team are amazing!
I’ve known John for years,he keeps my car in the best shape !!
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:06 AM

We are so grateful for your loyalty and support over the years! We strive to provide the highest quality service for our customers, and it is rewarding to know that we have been able to meet your expectations, we are delighted to have you as a customer, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great
Same great service as always.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:04 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be the place you come for car repairs. Thank you for your kind words and your business, John & Bill.


SW
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Scott W.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Wonderful Experience
Always reliable and a job well done!
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:02 AM

Thanks for taking the time to leave the review Scott! as always we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Fabulous service as always!
John and his team never disappoint. Wonderful and friendly service. I fully trust and highly recommend them.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:00 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business, John & Bill. 


AT
Allen T.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
I always feel my car is in good hands
I have been using the folks at Morton Grove Auto for many years to take care of my cars. John who use to service the cars just 3 blocks from our house has been part of the Morton Grove team for a number of years now. The drive to Morton Grove is much longer than 3 blocks, but I have had such good experience that to me it is more than worth the drive.

It takes a while to feel confident in the work being done at most car repair places, which is why we are staying with Morton Grove Auto.

Morton Grove Auto has kept our vehicles in great working order and we are pleased with the service that we get there. That says it all!
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 10:51 AM

Allen, thanks for taking the time to leave the review, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business. 


OL
Owen L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Owen said they got it done fast, on time, back on road same day.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 10:47 AM

Thanks for taking the time to leave the review Owen, was nice to meet you and glad we were able to get you back on the road, if you would need further assistance and are in the area don't hesitate to give us a call, John & Bill. 


RL
Robert L.
Golf, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Robert said everything was excellent, it was all good and he appreciated it.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:47 AM

Thanks for taking the time to leave the review Robert! As in the past we appreciate your business, hope all is well, John & Bill. 


AC
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Alexandra C.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Trustworthy and honest service
Happy to have been referred here. My car issue was diagnosed and I was given good advice about all my options in addressing the issue. You can tell the team cares about the customer and doing an honest job- not just making money.
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:44 AM

Thank you for the review Alexandra! We strive to provide our customers with the best service, and it's rewarding to hear that we achieved that goal for you. We look forward to seeing you again soon! John & Bill. 


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