business image

Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,780 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,780 Reviews)

JT
Joe T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Joe said they are always clear and responsive.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 06/10/2025 01:29 PM

Thanks for the review Joe, as in the past we appreciate your business, John & Bill. 


JB
gravatar
Jerry B.
Park Ridge, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Great service. Great prices.
I have recommended Morton Grove Auto to numerous friends and relatives. I don't know of any that have not been satisfied with the service. I guess the primary item is trust. My family is not knowledgeable regarding autos. So, finding a service that was trustworthy was the most important concern. We trust Bill and John.
Last, I have no relatives that work for this shop. My only connection is that of a satisfied customer.
Bill S. from Morton Grove Auto & Truck Service responded on 06/10/2025 01:27 PM

Thanks for taking the time to leave the review Jerry!, we want to thank you and family for being a customers since 2006, we appreciate your business and recommendations, hope all is well, John & Bill. 


EH
gravatar
Eric H.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
general service
Best darn place to get my car fixed in all of Chicagoland
Bill S. from Morton Grove Auto & Truck Service responded on 06/10/2025 01:20 PM

Thanks for taking the time to leave the review Eric, as in the past we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
9
Trustworthy.
I am treated with respect. I am listened to. The diagnostics are accurate. The cost is fair.
Bill S. from Morton Grove Auto & Truck Service responded on 06/10/2025 01:18 PM

Thank you for the glowing review! We strive to provide our customers with the best service, and it's rewarding to hear that we achieved that goal for you. We look forward to seeing you again soon!


Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Great service as always
Just a simple oil change this time but great service as always. I waited on-site and the work was done promptly.
Bill S. from Morton Grove Auto & Truck Service responded on 06/04/2025 01:53 PM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business.


RM
gravatar
Richard M.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Always great service
Thanks for quickly changing burned-out headlamp with no appointment needed. In and done in minutes. You are outstanding.
Bill S. from Morton Grove Auto & Truck Service responded on 06/04/2025 01:51 PM

Rich, thanks for the review, glad all went smooth, John & Bill. 


BM
gravatar
Bob M.
Lake Forest, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Excellent service
MGA is our go-to place for our cars. Service is excellent and reasonably priced.
Bill S. from Morton Grove Auto & Truck Service responded on 06/04/2025 01:49 PM

Thanks for taking the time to leave the review Bob! as in the past we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Appointment and Service Timely
I was able to get an appointment quickly and the service was timely.
Bill S. from Morton Grove Auto & Truck Service responded on 06/04/2025 01:47 PM

Thank you for the glowing review! We strive to provide our customers with the best service, and it's rewarding to hear that we achieved that goal for you. We look forward to seeing you again soon!


PS
gravatar
Pat S.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
One of the best
I have been dealing with MG for years and always find the work is the best! Checks all fluids and checks tires…and if needed they are rotated!!
Bill S. from Morton Grove Auto & Truck Service responded on 06/04/2025 01:46 PM

Thank you for taking the time to leave a review, Pat. We're pleased to hear that you are consistently satisfied with the honest assessments and the prompt service we provide. We appreciate your business and look forward to seeing you again soon.


CF
Conor F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
Conor said great customer service.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 06/04/2025 01:44 PM

Thanks for taking the time to leave the review Conor! as in the past we appreciate your business, hope all remains well, John & Bill. 


DK
gravatar
Dory K.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
6 month Toyota checkup
Back to MG Auto for my 6 month checkup. My car is now 16 years old and is still in great shape, only needed the basics: oil change, windshield wipers, filter, etc.. John always lets me know what needs to be done and they do it. I’m so grateful for having a shop I can truly rely on.
Bill S. from Morton Grove Auto & Truck Service responded on 05/21/2025 08:09 AM

Thank you so much for your kind words, Dory! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


RM
gravatar
Richard M.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Excellent service as always
Easy and quick to schedule appointment. Car was being road tested before I got in my ride home. Got estimate for repair and hour later after mechanic looked at failing parts. Car was repaired at under estimated price and picked up later that day. Great and honest place you can trust.
Bill S. from Morton Grove Auto & Truck Service responded on 05/21/2025 08:03 AM

Thanks for taking the time to leave the review Richard! as always we appreciate your business, hope all remains well, John & Bill. 


BL
gravatar
Bonnie L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
I can always trust that my car is in tiptop shape
I don't know much about cars, and with Morton Grove Auto I don't need to -- I know they will give me sound advice on all actions I need to take, and what can I skip -- whether it's new tires, a new battery, or just an oil change. I deeply appreciate their work.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:20 AM

Thanks for taking the time to leave the review Bonnie, as always we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Replaced front control arms, oil and multiple filter changes
Excellent service and worth the trip from the North Shore
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:18 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be the place you come for car repairs. Thank you for your kind words and your business, John & Bill.


RB
gravatar
Richard B.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
As usual great service and great price.
They never disappoint. Always get the job done with minimum fuss and maximum honesty and reliability. These guys are a hidden gem in a usually filthy business.
Bill S. from Morton Grove Auto & Truck Service responded on 05/14/2025 11:13 AM

Thanks for taking the time to leave the review Richard, as always we appreciate your support, hope all remains well, John & Bill. 


Displaying Review 1 - 15 of 1780 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.