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SureCritic / Napleton Hyundai of Glenview
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Napleton Hyundai of Glenview

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,101 Reviews)
47
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Score Details

5 stars
78%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
64
Total ReScores™
4.3
ReScore™ Average
47
Net Promoter Score ®

Business Details

Categories
Contact
(847) 729-8900
No Business Hours Provided

Business Hours

* No Time Zone Provided
1620 Waukegan Road Glenview, IL 60025
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,101 Reviews)
Write a Review
Recent Reviews
Verified Customer
Evanston, IL
2020 Hyundai Ioniq Electric
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/06/2024
verified customerVerified Customer
1
Category: Service
Inaccurate and incomplete service, with long wait time
Long wait time (approx. 4 hours), even with a morning appointment; inaccurate check-in and service inspection report; dashboard still indicates service required (wasn’t reset); and incomplete work (e.g., tires not filled, car not washed, etc. in spite of being told these things would be taken care of). Very disappointed.
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