business image

Masello's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,468 Reviews)
99

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Located in Syracuse, NY, Masello's Auto Service provides auto repair and maintenance services to customers throughout Central New York. We can do it all, from oil changes to computerized diagnostics, with the friendly, personal care you'd expect of your neighborhood auto shop Located in Syracuse, NY, Masello's Auto Service provides auto repair and maintenance services to customers throughout Central New York. We can do it all, from oil changes to computerized diagnostics, with the friendly, personal care you'd expect of your neighborhood auto shop

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(315) 471-2223

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1201 Burnet Ave Syracuse, NY 13203
Masello's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,468 Reviews)

JP
gravatar
JOHN P.
East Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2026
verified customerVerified Customer
10
Customer for life!
You all have done it again! Really you guys are the absolute best. We just had our jeep in there about two weeks ago maybe a month ago and just last night we had our Highlander. There was a noise underneath that at first you couldn’t duplicate but then you figured it out you assured us it was safe to drive for our trip and that we could have it taken care of when we get back…. You charge minimal fees for looking it over. The thing that really gets me is your communication. It is the most amazing communication you keep us in the loop with phone calls. You explain everything in depth you’re not hurried from everyone to Tony to all the other people that work there you guys are amazing. Excellent excellent customer service and just great service all around! You definitely have the two of us as lifetime customers. We will spread the word!
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