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Master Techs

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,409 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We have over 40 years of Volvo repair and sales experience. Full repair service and body work. We have over 40 years of Volvo repair and sales experience. Full repair service and body work.

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(336) 774-0084
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
101 Griffith Plaza Dr Winston-salem, NC 27103
Get Directions
Master Techs 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,409 Reviews)
Write a Review
Recent Reviews
AM
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AL M.
Advance, NC
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Good experience
Staff knows what they are doing , very professional .
Manager from Master Techs responded on 05/19/2025 06:50 AM

Thank you as we appreciate your business!

Wes

JS
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JACLYN S.
Jamestown, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great Service
I drive from Greensboro to get my car serviced here. That should be telling enough. They do a great job!
Manager from Master Techs responded on 05/14/2025 08:43 AM

We appreciate your patronage! Thank you for such a nice review.

Wes

MP
MARGRET P.
Winston Salem, NC
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
They are always so knowledgeable and professional.
I never have any Doubt they will be able to solve any problem I have with my car.
Manager from Master Techs responded on 05/13/2025 07:43 AM

Thank you for such kind words!

Wes

BM
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BRYAN M.
Winston Salem, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent service, as always!
Wes was great to work with.
Manager from Master Techs responded on 05/09/2025 11:51 AM

Thank you so much! We thank you for your continued loyalty!!

Wes

DB
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DAN B.
Clemmons, NC
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Oil change tire rotation
Above expectations as always. They found a cracked wheel unknown me and a leak so they installed the temporary spare tire and found a replacement wheel for a few hundred dollars less than brand new. I really appreciate them finding this! Also noticed a small crack in the upper radiator hose which is common at this mileage and for my vehicle. Will be replacing both wheel and upper radiator hose kit next week. Again thank you for noticing this important safety issue!
Manager from Master Techs responded on 05/09/2025 07:07 AM

Thanks Dan, we appreciate your business!

Wes

Verified Customer
Winston Salem, NC
Volvo C30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Always a pleasure
Never a hassle, always kind and very thorough
Manager from Master Techs responded on 05/02/2025 05:25 AM

Thanks for such a nice review!

Wes

PW
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PAUL W.
Clemmons, NC
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Top notch service
As always, Wes and the team did a great job at a great price. There are always options with Master Techs. They help you prioritize repairs to keep you safe and on the road!
Manager from Master Techs responded on 05/02/2025 05:24 AM

Thank you sir, we are greatful to have your business!

Wes

JH
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JULIA H.
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Gas cap tether replaced
Called spoke to Wes
Regarding my xc 90 Volvo gas cap tether. He said he had those in stock and asked to drop by . Great service, quick and not too expensive.
Support local ownership.
Manager from Master Techs responded on 05/02/2025 05:23 AM

Thank for the great review. We appreciate your loyalty!

Wes

RW
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RICHARD W.
Mocksville, NC
Volvo V60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service
Fast, courteous and quality service aa always
Manager from Master Techs responded on 04/24/2025 01:57 PM

We appreciate your business. Thanks for such a nice review!

Wes

VF
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VIVALDO F.
Greensboro, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honesty
So far the best care my Volvo had!
Fair price, fast, great communication! Better than the dealership!
Manager from Master Techs responded on 04/21/2025 08:47 AM

Thank you for the great review! We value your business.

Wes

BG
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BEVERLY G.
Clemmons, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Fast and Fair
These guys are great! I have been using them for years. They shoot straight and do what they say they’ll do.
Manager from Master Techs responded on 04/17/2025 08:04 AM

Thank you such a nice review!

Wes

DD
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DONNY D.
Clemmons, NC
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Good service.
Excellent service
Manager from Master Techs responded on 04/17/2025 08:03 AM

Thank you sir! We appreciate your loyalty.

Wes

CS
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CARA S.
Winston Salem, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Consistent and reliable
I've been going to these guys for fifteen years give or take, and in all that time, I have not had one single complaint.They provide consistent, reliable, reasonably priced service every time.
Manager from Master Techs responded on 04/15/2025 05:49 AM

Thank you for being a loyal client! We appreciate your patronage!!

Wes

JW
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JOHN W.
Charlotte, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Quality work at fair price
Quality work at fair price. Always happy with the results of every resolved issue with my car(s) when Wes and his staff complete their work. Highly recommend!
Manager from Master Techs responded on 04/11/2025 10:44 AM

Thank you sir, we appreciate your business!

JB
JANE B.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Prompt, excellent service.
Prompt, excellent service.
Manager from Master Techs responded on 04/10/2025 02:29 PM

Thank you for such a nice review!

Wes

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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