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MasterWorks Automotive & Transmission

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,015 Reviews)
93
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
4
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty. Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 321-3134
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1789 S Taylor Rd Cleveland Heights, OH 44118
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Affiliations

MasterWorks Automotive & Transmission's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,015 Reviews)
Write a Review
Recent Reviews
MO
gravatar
Miles O.
Cleveland, OH
Nissan Sentra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2026
verified customerVerified Customer
1
Trash
Had to call multiple times and chase down information, called the day of my appt to be told it was just started at 2 pm and that they would call later, they never did. Called back the next day for them to tell me there was a leak that was neglected… when the symptoms of my transmission started two days prior.. so they wouldn’t honor warranty I’m guessing based on that because it was never clearly extrapolated on as to why it wouldn’t be honored. Have previously never had much of an issue here, not sure if ownership has changed or what but it would behoove yall to teach your techs to enunciate/ speak up on the phone and also clearly communicate in detail why things would or wouldn’t be covered and.
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