You only get 1 chance to make a 1st impression and mine was of complete disappointment. I made an appointment for my 1st oil change and maintenance on 2022 car. I ask for a vehicle to drive, since I also had an another appt.that morning. I was told no problem. I show up 15 minutes early and am told that they don't have a vehicle for me because no one set it up and I would have to wait 40 min. to find one. The poor guy who was helping was trying because I explained I didn't have that long. The service "manager" was so rude to him and me and kept saying rude things until I said that I was sorry to be such a pain in his butt however I do expect him to do his job without being nasty. Then when I picked up my vehicle no one told me where it was parked at. I start it up and my car tells me I have so many miles until my next oil change. Nobody bothered to reset the computer. I didn't even waste my time going back in. I have never had this bad of an experience with a service department. I love my new car but can't recommend anyone purchasing a vehicle from here until they fix this problem

CHRIS D. from Max Hyundai Of Manhattan Llc responded on 03/17/2022 08:05 PM

We are sorry to hear about this experience, please reach out at 785-776-4004 so we can discuss the contents of the review left with you and the Service Manager. We look forward to hearing from you soon.

Max Hyundai Of Manhattan Llc

Score Details

Last 30 Day Trend

ReScore Reviews™

Business Details

Business Hours

Reviews that include

ReScore Reviews^™