Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / McCarthy Hyundai Blue Springs
business image

McCarthy Hyundai Blue Springs

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,256 Reviews)
69
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
77%
4 stars
13%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
226
Total ReScores™
4.9
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

McCarthy Hyundai Blue Springs is located in right off I-70 in Blue Springs, MO and is minutes away from Independence and Kansas City, MO. We also service customers from Sedalia, MO. Call us today to schedule an appointment, or visit our website! Our Service Technicians are here to help you with all of your vehicle needs, from oil McCarthy Hyundai Blue Springs is located in right off I-70 in Blue Springs, MO and is minutes away from Independence and Kansas City, MO. We also service customers from Sedalia, MO. Call us today to schedule an appointment, or visit our website! Our Service Technicians are here to help you with all of your vehicle needs, from oil changes to engine repairs. We look forward to seeing you soon! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(816) 224-7500
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
3000 NW South Outer Road Blue Springs, MO 64015
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,256 Reviews)
Write a Review
Recent Reviews
LB
gravatar
Lorraine B.
Blue Springs, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/23/2024
0
Category: Service
The use of my service warranty
I have issues with my car that were there when I purchased the car and they are trying to use my service warranty to cover this instead of coming out of their own pocket when they know that I complained about this the same week I purchased a car and I have been trying to get this issue fixed for sometime and I’m not getting returned phone calls and the place that I took it to get it repaired is not receiving returned phone calls so I decided not to get it fixed all and I was referred to them, which makes me mad because I didn’t follow my first mind
CE
gravatar
Christopher E.
Warsaw, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2023
0
Category: Service
Awful Scam sales person
Jolynn and her sales manager tried to scam me for $2750 by adding to the cost so it would look like they are giving me a good deal on my trade. this is 100% a scummy way to conduct business I just hope they learn from this and stop using this tactic.
CB
gravatar
Chase B.
Clark, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/05/2023
0
Category: Service
False advertising
Have an internet price that they won't honor and then add a $1500 fee on top of that then only offer half of what any dealer offered for trade. Don't waste your time dealing with them.
PB
gravatar
PATRICIA B.
Kansas City, MO
2017 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2022
verified customerVerified Customer
10
Category: Service
customer service
Came in for oil change, they always check and see what else needs to be done, to let me know ahead.
Mike called me ahead of time and scheduled the appointment so I wouldn't have to wait.
Their service manager Michael Huskey is also on top of things and is very helpful.

Patricia B.
Verified Customer
Independence, MO
2009 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2022
verified customerVerified Customer
10
Category: Service
Drained and refilled brake fluid, power steering fluid, oil and filter change.
I always feel like Hyundai garage will have in depth knowledge of our Santa Fe and do excellent work with mechanics who are well trained and certified. Also, these folks have never "pushed" extra work onto me. When I ask about what needs to be done, they seem to be upfront and honest about the schedule (which in our case does not conform to the printed schedule, as we put very few miles on our Santa Fe). We might be able to get some of the work done somewhat less expensively somewhere else, but often not, and we know that it will be done correctly at Hyundai (after all, they may be able to sell us a new vehicle someday if we have confidence in them.
JG
gravatar
JESSICA G.
Lees Summit, MO
2020 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
verified customerVerified Customer
10
Category: Service
Great experience!
This is the only place I have taken my car for service. They are consistent with letting me know of upcoming service recommendations for the car and how it helps. All staff is friendly. I appreciate the video text of the technician walking through the point check done with each oil change.
If you’re looking for honesty, consistency, & transparency; this is where you need to go.
LW
gravatar
LORI W.
Blue Springs, MO
2022 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
verified customerVerified Customer
10
Category: Service
Great service
Andrew was a great help answering all our questions.
JB
gravatar
J B.
Pleasant Hill, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2022
0
Category: Service
Untrustworthy
I have been using this dealership service department for a while now and I absolutely do not trust this place. Unfortunately, they are the only Hyundai dealer around.
We were going to buy another Hyundai-love the vehicle itself, but this dealership has forced warranties that offer very little for the almost $1000, and you can't refuse it! How is that even legal??
Please scrutinize your bill, question service recommendations, and then check again. We will be driving over a hundred mes in the future rather than use this dealership for anything.
But don't just take my word for it; check the customer reviews online.
EP
gravatar
EUGENE P.
Blue Springs, MO
2016 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2022
verified customerVerified Customer
10
Category: Service
great service as always-thanks raymond rodgers-service technician!
come in first come first serve for oil change & as always raymond rodgers there to take care of everything including if any service to vehicle is due in future visits- takes care of my needs from time i arrive to time completed. great job raymond rodgers- thanks again always!
KM
gravatar
KATIE M.
Oak Grove, MO
2022 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
verified customerVerified Customer
10
Category: Service
Oil change
I went in for my first oil change & the process was very smooth & quick!
GM
gravatar
GREGORY M.
Lees Summit, MO
2022 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2022
verified customerVerified Customer
10
Category: Service
Great service on my Santa Cruz.
The service on my vehicle was performed on time with care.
TP
gravatar
TIMOTHY P.
Lees Summit, MO
2015 AZERA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2022
verified customerVerified Customer
10
Category: Service
Great
Everything was excellent. The work was performed as promised.
JS
gravatar
JOSEPH S.
Independence, MO
2018 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
verified customerVerified Customer
10
Category: Service
Service was great and on time.
Service was great.
MH
gravatar
Melissa H.
Kansas City, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2022
0
Category: Service
Paint chipping off new car
We have purchased a lot of vehicles from other dealers this was the first here and will never purchase another one. We took car In because paint was chipping in the bottom of our brand new car and they are tell us it is a rock chip so they will not fix it. We do not drive on gravel roads.
SL
gravatar
SHANNON L.
Blue Springs, MO
2020 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
verified customerVerified Customer
10
Category: Service
Oil change
The staff is always friendly and efficient. The waiting area is always clean and comfortable. I love going to this dealership.
Businesses Near You
Randy's Personal Auto Service
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,538 Reviews)
Ashley Automotive
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(602 Reviews)
Eagle Valley Automotive
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(205 Reviews)
Sargent Auto & Diesel Repair
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(103 Reviews)
Barr's Auto Repair
97
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,482 Reviews)
Vehicle Reviews
vehicle image
2026 IONIQ 9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2025 Elantra
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(625)
vehicle image
2025 Elantra Hybrid
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(118)
vehicle image
2025 Elantra N
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(96)
vehicle image
2025 IONIQ 5
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(268)
vehicle image
2025 IONIQ 5 N
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(28)
vehicle image
2025 IONIQ 6
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(201)
vehicle image
2025 Kona
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(632)
vehicle image
2025 Kona Electric
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(53)
vehicle image
2025 Palisade
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1099)
vehicle image
2025 Santa Cruz
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(418)
vehicle image
2025 Santa Fe
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(792)
vehicle image
2025 Santa Fe Hybrid
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(574)
vehicle image
2025 Sonata
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(192)
vehicle image
2025 Sonata Hybrid
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(171)
vehicle image
2025 Tucson
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1558)
vehicle image
2025 Tucson Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(909)
vehicle image
2025 Tucson Plug-In Hybrid
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(36)
vehicle image
2025 Venue
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(203)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.