business image

Mirak Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,472 Reviews)
70

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
142
Total ReScores
4.8
ReScore Average
70
Net Promoter Score ®

Business Details

About

Since 1936, Mirak Automotive Group has believed that every customer deserves our respect, which we provide by handling every transaction with honesty and integrity. Mirak Hyundai offers low cost solutions through our experienced staff, whose top priority is exceeding our customer’s high expectations. Call us or visit our website today to Since 1936, Mirak Automotive Group has believed that every customer deserves our respect, which we provide by handling every transaction with honesty and integrity. Mirak Hyundai offers low cost solutions through our experienced staff, whose top priority is exceeding our customer’s high expectations. Call us or visit our website today to schedule an appointment for your next service visit. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(781) 643-8000

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1165 Massachusetts Ave. Arlington, MA 02476
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,472 Reviews)

KO
gravatar
Kate O.
North Billerica, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2025
0
Category: Service
Recalls and a Migraine afterwards
Took my car to Mirak Hyundai since the Saugus and Danvers Hyundai places were rip-offs. Mirak blew both aforementioned Service Departments out of the water for lack clarity, making my car inoperable once at home, radio and clock settings were gone, various dashboard signals came on like a Vegas Strip Club! To be clear, I only had a check engine light on due to recalls. Lights appearing were: battery, oil, power steering (tires, brakes, and steering wheel) another check engine, low tire pressure, etc. Lifeless near my home, my local mechanic came to the rescue. At no cost to me, he towed it to his shop, quickly reset things, and thoroughly checked my vehicle. Prior to be being rescued, my 2 phone calls to he Service Dept. led to 2 options, both entailed the car to be towed to them. The worse suggestion made was the alternator (sp) needed to be replaced. Before I went into overdrive with my dissatisfaction, I told them that "it would be a cold day in hell " before returning to Mirak. Run... very quickly.. before going there
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.